Restaurant Manager

Here at New City Microcreamery , we feel that above all else, its thepeople that matter most.We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City! Were proud to be a locally rooted brand known for exceptional hospitality, high-quality ingredients, and unforgettable guest experiences.

Were looking for an inspiring, hands-onGeneral Manager to lead our Downton Hudson and Sudbury location! As well as play a key role in our continued growth. If youre passionate about people, hospitality, and building something special, wed love to meet you.

Are you someone who:

• Desire's to work for a local industry leader with a best-in-class culinary and hospitality brand
• Passionate about delivering vibrant, memorable guest experiences
• Thrive on building, mentoring, and motivating strong teams
• Has great attention to detail and enjoy's taking on new challenges
• Thinks creatively and drive results with a purpose

If so, read on!

Responsibilities:

• Lead & Inspire Hospitality: Ensure guest satisfaction through unforgettable service
• Motivate & Mentor : Recruit, coach, and develop a high-performing team
• Drive Financial Success : Grow sales, manage costs, and maximize overall store performance
• Build a Culture of Service : Foster a fun, positive, family-style work environment
• Champion Excellence : Uphold high standards across cleanliness, food quality, equipment, and operations in a culinary-driven setting

Requirements:

• Restaurant or hospitality management experience preferred
• 35 years of hands-on experience in a fast-paced, high-volume environment
• Proven experience training, mentoring, and leading hourly team members
• Strong communication and leadership skills
• Ability to work a flexible schedule, including nights and weekends
• Comfortable performing physical tasks, including scooping ice cream and lifting up to 30 lbs

Career Advantages:

• Opportunity to grow with an expanding company
• Comprehensive benefits, including medical insurance options
• Competitive salary with bonus potential
• Clear path for career growth and advancement
• Paid holidays, vacation, and training
• Employee discounts and referral program

If this management opportunity sounds like the right fit for you then apply today and get ready to help us servethe best ice cream in the world!

Job Type: Full-time

Benefits:

• Employee discount
• Flexible spending