Bioprocess Inside Sales Specialist

Eppendorf ist ein führendes Life-Science-Unternehmen, das Instrumente, Verbrauchsmaterialien und Dienstleistungen für die Handhabung von Flüssigkeiten, Proben und Zellen in Laboratorien weltweit entwickelt und vertreibt. Eppendorf Produkte werden in akademischen und kommerziellen Forschungslaboratorien eingesetzt, z.B. in Unternehmen aus der pharmazeutischen und biotechnologischen sowie der chemischen und Lebensmittelindustrie.

Bei Eppendorf zu arbeiten bedeutet, Teil einer Gemeinschaft von mehr als 5.000 Wissenschaftlern, Ingenieuren sowie Spezialisten aus vielen anderen Disziplinen in über 30 Ländern zu sein. Wir alle sind einer Mission verpflichtet: Der kompetente Partner und Berater der Wahl für biowissenschaftliche Labors auf der ganzen Welt zu sein - mit unseren erstklassigen Produkten, unseren Dienstleistungen und unserer Zuverlässigkeit.

• In this position, you are responsible for conducting business in a defined geographic territory to meet sales targets while delivering an exceptional customer experience across the Bioprocess product portfolio.
• You act as a key point of contact for pre- and post-sales inquiries and technical product configuration guidance in close collaboration with sales, service, and field applications teams.
• Consistently meet and exceed monthly and annual sales goals; provide accurate sales forecasts and performance updates to management, including activity reports and risk assessments.
• Build and maintain strong, long-lasting customer relationships discuss needs, promote products, and secure orders through remote communications.
• Actively identify and pursue new business opportunities through strategic prospecting and lead qualification.
• Utilize CRM systems and customer insights to drive repeat business, strengthen customer engagement, and accelerate revenue growth.
• Collaborate cross-functionally with departments such as Sales, Service, and Applications to ensure the generation of precise and timely customer quotes.
• Submit required reports and documentation to supervisors in a timely manner, such as time sheets, expense reports, and market feedback.
• Gather and communicate customer feedback and market intelligence to Product Management and Marketing to support data-driven decisions and future product strategy.
• Participate in limited travel activities, such as regional sales meetings, training sessions, or industry events.

• You have a degree in Life Sciences and bring at least one year of relevant professional experience.
• Ideally, you gained hands-on laboratory experience with bioreactors in cell culture and/or fermentation; knowledge in Cell & Gene Therapy is a plus.
• You are a strong communicator with excellent interpersonal skills and the ability to build sustainable relationships - both internally and externally.
• You are result-driven, analytically minded, and comfortable working with data to inform decisions.
• You enjoy working in a dynamic environment and actively seek to improve processes and outcomes.
• You are confident presenting technical content in a clear and engaging way.
• You are fluent in English and German, both written and spoken. Any additional language is an asset.
• You are proficient in using Microsoft Office tools and have experience working with CRM systems such as MS Dynamics.

• Your work is meaningful. Together we contribute to improve human living conditions.
• We offer you creative freedom with a strong, international premium brand in the life science industry.
• Thirty vacation days per year and company-regulated special leave days are a given with us.
• With our flexible flextime framework and a working time account, you can plan your working hours individually and independently create a balanced work-life balance.
• We also offer you the opportunity to work remotely across Germany for part of your working time, tailored to suit your life situation.
• We provide you with a variety of social benefits, such as additional employer-funded retirement plans, a job bike, public transport subsidies, corporate benefits, etc.
• To deepen your knowledge and continuously develop professionally and personally, we offer you a wide range of freely selectable training sessions, participation in conferences, and access to learning platforms.
• With us, you will find a diverse, open-minded, and appreciative work environment with the latest technologies, methods, and tools in a setting that also invites networking.

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Nice-to-have skills

• Customer Relations
• Documentation
• Communication
• Customer Experience
• Microsoft Dynamics
• Product Management
• Forecasting
• Sales
• Communication
• Management
• Product Strategy

• Jülich, North Rhine-Westphalia, Germany

Work experience

• Business Developer / Sales Development Representative

Languages

• English