About
Job Description: Technical Writer / Documentation Specialist
Company: LINEV Systems US, Inc.
Location: Conroe, Texas
About Us
LINEV Systems US, Inc. is a leading manufacturer of checkpoint security X-ray systems. We are dedicated to providing innovative solutions that enhance security and safety in various environments. Our team in Conroe, Texas, is committed to excellence in engineering, product development, and customer service.
Role Overview
We are seeking a meticulous and skilled Technical Writer / Documentation Specialist to join our Production Team. This role is critical to strengthening our organizational foundation by transforming tribal knowledge into structured, accessible documentation.
The Technical Writer will be responsible for producing clear, accurate, and comprehensive technical materials, including training guides, troubleshooting manuals, and maintenance publications—that ensure consistency, efficiency, and long-term sustainability of our service operations.
This position is not only about writing, but also about building a robust knowledge library that reduces risk, accelerates technician troubleshooting and onboarding, and ensures LINEV Systems can perform consistently regardless of personnel changes.
Key Responsibilities
Documentation Development & Maintenance
Create and maintain complete operations manuals, software manuals, and detailed maintenance manuals for all products.
- Develop step-by-step troubleshooting guides that evolve with field experience, ensuring technicians can isolate faults methodically.
- Validate and verify all procedures to the lowest component level, ensuring accuracy and usability.
Organize and manage a centralized documentation library accessible to technicians and support staff.
Technical Training Materials
Develop training materials for internal staff and external clients, including multimedia content (videos, presentations, e-learning modules).
- Ensure training materials align with company standards and effectively communicate complex technical concepts.
Support factory-level training initiatives by providing robust manuals that reduce reliance on costly in-person sessions.
Review & Edit Technical Documentation
Evaluate existing documents for clarity, coherence, and technical accuracy.
- Collaborate with engineers, service leads, and subject matter experts to ensure documents are technically sound and user-friendly.
- Continuously update manuals, user guides, and installation instructions.
Include change and version control of all documentation and software releases
Risk Mitigation & Knowledge Capture
Reduce reliance on senior technicians' tribal knowledge by capturing and systematizing expertise.
- Ensure new hires can be effective in the field within one month through structured troubleshooting guides.
- Support continuity of operations by building documentation systems that perform independently of individual personnel.
Qualifications
- Education: Bachelor's degree in Technical Writing, English, Communications, Engineering, or a related field.
- Experience: Minimum of 3 years in technical writing, preferably in the security or manufacturing industry.
- Skills:
- Exceptional writing, editing, and proofreading skills.
- Strong understanding of technical documentation standards and practices.
- Proficiency with documentation tools (Adobe FrameMaker, Microsoft Office, etc.).
- Ability to explain complex technical concepts clearly and concisely.
- Excellent organizational and project management skills.
- Strong attention to detail and commitment to high-quality work.
Preferred Qualifications:
- Experience with X-ray technology or checkpoint security systems.
- Familiarity with ISO standards and regulatory requirements.
- Familiarity with CJIS Compliance standards – preferred.
- Knowledge of graphic design and multimedia tools.
Why This Role Matters
- Current documentation is insufficient, leaving the Service Team reliant on tribal knowledge.
- Loss of key technicians poses a substantial risk to operations.
- Strengthening documentation will reduce costs, improve training efficiency, and ensure long-term sustainability.
- A dedicated Technical Writer is essential to building a resilient system that performs regardless of personnel changes.
Why Join Us
- Opportunity to work with cutting-edge security technology.
- Collaborative and innovative work environment.
- Competitive salary and benefits package.
- Professional growth and development opportunities.
How to Apply
Interested candidates are invited to submit their resume, a cover letter detailing relevant experience, and samples of previous technical writing work to with the subject line: "Technical Writer Application – (Your Name)"
LINEV Systems US, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Languages
- English
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