Security Officer- FT

The Opportunity

You'll play an essential role in keeping our community safe during the overnight hours. At Hotel San José, we're a relaxed, design‑driven boutique property where guests and locals alike feel a sense of ease and belonging. As Overnight Security Guard, you'll ensure that vibe stays intact by maintaining security, oversight, and guest comfort from late night through morning.

The Role

The Overnight Security Guard is responsible for maintaining the safety and security of the hotel, guests, and team members during overnight hours. This role ensures a calm, secure environment and supports the overnight team in keeping things running smoothly after hours.

Key Responsibilities:

• Make rounds every fifteen minutes, patrolling motel and accompanying property
• Check doors of vacant rooms, housekeeping, and maintenance to confirm they're locked
• Address guest needs such as additional towels or bedding, TV or internet issues, etc.
• Proactively engage disruptive guests, with a focus on de-escalation
• Explain and enforce motel policies in rooms, pool area, and common areas
• Communicate with front desk to maintain full picture of activity around property
• Perform general upkeep duties such as trash pickup, washing pool towels, etc.
• Monitor community for suspicious activity and graffiti near store fronts and apartment property
• Write nightly report communicating any problems or issues and their solutions to the day staff
• Ensure open lines of communication with staff, all departments and upper management at all times via email, logbooks, meetings, etc., to ensure all needs of the hotel are met
• Maintain a high level of cleanliness and safety in the work area
• Ensure that all equipment is maintained in good, safe working condition
• Maintain an increased awareness of safety issues throughout the property

Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed.  Furthermore, employee responsibilities and job descriptions are subject to review and revision.

Qualifications:

• High School diploma or GED (preferred).
• 1-2 years' experience in hospitality or security preferred
• Ability to multi-task and adapt to changing priorities
• High level customer service
• Good communication skills and ability to work as part of a team.
• Availability to work flexible hours including evenings, weekends and holidays

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We Welcome You

Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply.

We'd love to consider your unique experiences and how you could make Hyatt even better.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Type: Temporary

Pay: $20.00 per hour

Expected hours: 30 – 40 per week

Work Location: In person