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HostDilworth Neighborhood GrilleCharlotte, North Carolina, United States

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Host

Dilworth Neighborhood Grille
  • US
    Charlotte, North Carolina, United States
  • US
    Charlotte, North Carolina, United States

About

Job Overview
We are on the lookout for a friendly and energetic Host to be the welcoming face of our establishment. In this role, you'll be the first point of contact for guests, creating a warm and inviting atmosphere from the moment they arrive. Your enthusiasm, excellent communication skills, and ability to manage guest flow will help ensure every visitor feels valued and comfortable. If you enjoy engaging with people and thrive in a lively hospitality environment, this is the perfect opportunity to shine

Duties

  • Greet guests with a friendly smile and positive attitude, making them feel at home.
  • Manage reservations and seating arrangements efficiently using POS systems like Aloha POS or Micros POS.
  • Coordinate with the restaurant team to optimize guest flow and minimize wait times.
  • Provide accurate wait times and updates to guests, demonstrating excellent phone etiquette when handling inquiries.
  • Assist in maintaining cleanliness and organization of the host stand and waiting area.
  • Support guest relations by addressing questions or concerns promptly and professionally.
  • Collaborate with servers and kitchen staff to ensure smooth seating transitions and excellent service delivery.

Qualifications

  • Previous experience as a host/host or in food service is preferred but not mandatory.
  • Strong communication skills with an approachable demeanor.
  • Experience with restaurant POS systems such as Aloha POS or Micros POS is a plus.
  • Knowledge of hospitality standards, including guest services, serving, and hotel experience, is advantageous.
  • Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining professionalism.
  • Excellent phone etiquette and guest relations skills to foster positive interactions.
  • A team-oriented attitude with a passion for delivering outstanding customer service. Join us as a Host and become an essential part of creating memorable experiences for our guests through genuine hospitality and lively energy

Job Types: Full-time, Part-time

Pay: $ $17.00 per hour

Expected hours: 10 – 35 per week

Benefits:

  • 401(k)
  • Flexible schedule
  • Health insurance

Work Location: In person

  • Charlotte, North Carolina, United States

Languages

  • English
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