SDA Network Engineer

US Signal is a leading data center services provider, offering secure, reliable network, cloud hosting, colocation, data protection, and disaster recovery services — all powered by its expansive, robust fiber network. US Signal also helps customers optimize their IT resources through the provision of managed services and professional services.

We are seeking an experienced SDA Network Engineer to work remotely. This position will lead complex projects and provide advanced level technical network planning, implementation, configuration, support and troubleshooting services on product lines or service groups we sponsor. Around 25% travel to our clients based on business need.

The SDA Network Engineer is responsible for maintaining consistent contact with customers to ensure that services conform to requirements. This position provides a broad range of services in the assessment of customer's digital network architecture including routing and switching, security, and wireless technologies. The SDA Network Engineer also engages with other divisional engineer resources to provide appropriate resolution for our customers and requires in-depth knowledge of the customer's infrastructure and configurations.

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Functions/Responsibilities:

• Developing and rolling out new technologies to the company; including Cisco Software Defined Access (SDA).
• Cisco DNA Center (Catalyst Center) delivery, especially provisioning, assurance and automation services.
• Cisco wired and wireless technologies including traditional routing, switching and network security technologies.
• Implementation and configuration of Cisco Identity Services Engine (ISE).
• Planning and deploying Cisco wired and wireless networks including liaising with on-site installation teams to ensure accurate and timely network deliveries.
• Provide technical support for the implementation and integration of products and services.
• Lead and contribute to the setting of technical strategies and standards, the delivery of Network Engineering projects and provide level-4 technical support across the global network infrastructure.
• Seek and recommend alternative processes to improve service delivery to the customer in a cost-effective way.
• Develop documentation that produces complete system requirements or specifications as appropriate.
• Effectively consult with customers on IT strategy, technology solutions and improvements to their IT infrastructure or services.
• Create presentations and present solution proposals to technical and executive audiences. Provide some mentoring to more junior team members.

Requirements:

What you bring to the team:

• 5+ years hands-on network engineering experience for global enterprise(s), Manufacturing sector experience preferred.
• 1+ years experience designing and deploying Cisco SDA.
• 2+ years experience designing and deploying with Cisco campus and data center routers and switches with associated technologies and protocols.
• 2+ years experience extracting requirements, producing designs, strategies, and project plans, leading to solution implementation, and high-quality operational handovers with detailed documentation and staff training.
• Availability to consult, assist, and/or perform after-hours support and participate in on-call rotations.
• Cisco firewall experience, as well as an understanding of web proxies and load-balancers a strong plus.
• Scripting experience and providing automation solutions for networks (Python, Ansible, Terraform) is highly desirable.
• Cisco Identity Services Engine (ISE) including distributed PAN, PSN, MnT and pxGrid personas.
• Cisco WiFi solutions including WiFi 5 and 6, as well as RF management and monitoring tools.
• Cisco routing and switching including OSPF, BGP, IS-IS, VXLAN, Layer-1 and 2 technologies.
• Encryption technologies including VPNs, IPSec and MACsec.
• Flexible and able to shift rapidly with a constantly evolving environment.
• Ability to run projects, working independently as well as within a team.
• Must possess ability to multi-task in a fast-paced environment and deliver when under pressure.
• Excellent written, verbal communication, as well as strong customer service skills.
• Demonstrate a hands-on approach and willingness to work out of hours as required is essential.

Education:

• Bachelor's degree (or higher) or 4+ years professional work experience

Required License(s)/Certification(s):

• One or more industry standard certifications preferred; CCNA, CCNP or CCIE Cisco certification or equivalent preferred

What We Offer:

In return for your hard work and commitment, you will enjoy a supportive and inclusive workplace, along with the following benefits:

• Remote/Hybrid work environment for greater work-life balance
• Generous paid time off policy, including vacation, sick time, and 10 paid holidays
• Competitive and comprehensive medical, dental, and vision benefits plans with Flexible Spending benefits including medical/dental expenses and dependent care
• 401(k) retirement plan with a generous contribution
• Group Term Life Insurance covered 100% by employer
• Wellness program to promote overall employee well-being
• Health club reimbursement
• Paid volunteer time
• Business casual dress code

Working Conditions and Physical Demands:

This position operates in a variety of environments. A portion of the time is spent in a professional office environment, and this role routinely uses standard office equipment.

All US Signal employees will comply with US Signal Information Security policies to ensure the confidentiality, integrity, and availability of US Signal and customer data. All employees are responsible to ensure actions comply with state and federal regulations and requirements.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas at this time.

US Signal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.