Network Analyst

Innovate here. And see your ideas come to life.

It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And working in Technology here means using your skills to build, deliver and maintain the technologies that enable us to deepen and support those relationships. The best part? We develop and create our own industry-leading solutions internally. And you can be a part of it. Working with emerging new technologies. Creating platforms, programs and experiences that change how we work together - and support our client-first focus. Changing the future of our firm, the industry and the advisor-client relationship.

Job Overview

Position Schedule: Full-Time

This job posting is anticipated to remain open for 30 days, from 21-Nov-2025. The posting may close early due to the volume of applicants.

The Network Analyst is responsible for supporting the Edward Jones global network environment, which includes data, voice, and video infrastructure technology. Support includes planning, design, implementation, and maintenance of network equipment and circuitry providing communications within and outside of Edward Jones. Works in partnership with other associates, departments, and divisions throughout the firm to carry out the long-term strategy set forth by leadership.

Responsible for supporting one or more of the following areas of IS:

• Cabling & Infrastructure
• Circuit Provisioning
• LAN & WAN Operations/Projects
• Video Conferencing
• Voice Operations
  Knowledge and Skills Required in the Job:
• Bachelor's degree in Information Technology, Telecommunications or Engineering preferred or equivalent, related work experience.
• Minimum of three years' experience in telecommunications and networking technologies. This includes two years of experience within an enterprise network environment in the specific area of responsibility:
• Cabling and Infrastructure
• Circuit provisioning
• LAN & WAN Operations
• Video Operations
• Voice Operations.

Functional Skills

• Basic knowledge of telecommunications principles and practices, the OSI 7-layer model, carrier-provided data and voice communication circuits and network and physical security principles.
• Individual must be self-motivated and able to function independently.
• Effective interpersonal and leadership skills needed to successfully interface with team members, leaders, and users.

Decision Making:
New designs and implementations, as well as, diagnosing and troubleshooting severe problems can be highly complex and non-routine due to the technical, architectural, and design complexities of a network this size. It is not unusual to have multiple problems occurring simultaneously.

While standards, processes, and procedures exist for many situations, it is virtually impossible to document all possible problem scenarios. Therefore, the associate is often faced with making on-the-spot decisions regarding network problem resolution. Network Analyst is expected to make decisions with minimal direct supervision.

Associates are expected to be on call during nights, weekends and holidays in rotation

Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings