Front Desk

Alexandrian Pyramid Automotive is a fast-growing used car dealership and automotive service centre in Winnipeg, MB. We are hiring a Front Desk & Executive Assistant to serve as the operational backbone of the business — managing front desk responsibilities, customer coordination, documentation, inventory status, and day-to-day workflow support.

This position requires someone experienced, reliable, and highly organized, who can operate independently, communicate professionally, and take ownership of tasks from beginning to completion. Automotive experience is an asset but not required.

Key ResponsibilitiesCustomer & Front Desk Operations

• Greet and assist customers in person, by phone, and online
• Manage appointment scheduling (test drives, rentals, repairs, detailing)
• Answer and return calls, monitor voicemail, and maintain call logs
• Handle follow-ups and appointment confirmations

Administration & Documentation

• Prepare and manage invoices, bills of sale, receipts, warranty forms, and payment records
• Ensure complete and compliant deal files before delivery (ID, docs, signatures)
• Maintain organized digital and physical filing systems
• Protect confidential personal and business information

Inventory & Workflow Coordination

• Maintain and update the vehicle inventory and status board

(Auction → Mechanic → Detail → Ready → Listed → Sold)

• Coordinate daily workflow with mechanics, detailing staff, and suppliers
• Track vehicle movement and escalate delays or bottlenecks immediately
• Ensure physical vehicle status matches system status

Payment & Financial Handling

• Process customer payments and deposits (cash / EMT / debit / credit)
• Issue and reconcile receipts and maintain simple daily transaction log
• Communicate financial information to accounting when required

Supplier & Vendor Coordination

• Order supplies and parts, schedule towing/locksmith appointments when needed
• Receive deliveries, invoices, and documentation from vendors

Operational Reporting

• Provide daily recap of tasks, appointments, and vehicle status updates
• Report issues requiring escalation to the Owner

Requirements

• 1–3+ years experience in front desk, administration, or operations coordination
• Strong communication and customer service skills
• Highly organized, accurate, and detail-oriented
• Ability to multitask and remain calm under pressure
• Problem-solver with ability to make decisions and work independently
• Computer proficiency (Google Sheets / Excel, email, scanning/printing, phone systems)
• Automotive or logistics industry experience is an asset but not mandatory
• Paid orientation included

What We Offer

• $18–$25/hr depending on experience + performance bonuses
• Full-time stable schedule
• Opportunity to grow into operations and management roles
• Company car access, commuter benefits, on-site parking, employee discounts
• Supportive team culture with hands-on leadership

Job Types: Full-time, Permanent

Pay: $18.00-$25.00 per hour

Benefits:

• Commuter benefits
• Company car
• Flexible schedule
• On-site parking
• Store discount

Application question(s):

• Do you have at least 1 year of experience in administrative support, customer service, or coordination?

Work Location: In person