Case Manager – Assistive Technology BC

THE ORGANIZATION: VANCOUVER SCHOOL BOARD (SCHOOL DISTRICT 39)
With deep gratitude and respect, we are honoured to be learning and unlearning on the ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwxwú7mesh Úxwumixw (Squamish Nation) & səlilwətaɬ (Tsleil-Waututh Nation). We embrace Indigenous ways of knowing and learning and work to expand Indigenous perspectives across the curriculum and within our 107 schools and programs, where more than 50,000 students learn and grow, of which nearly 5% identify as being of Indigenous ancestry. The Vancouver School Board (VSB), respects, prioritizes, and supports Indigenous ways of knowing and learning.

At VSB, we are proud to provide exceptional learning experiences for students. As a large, urban school district, VSB is one of Canada's most diverse school systems. Equity and inclusivity are at the forefront of our approach to education. More than 7,700 staff work to create learning environments where every student thrives by prioritizing students' needs, applying evidence-informed practices and building relationships. VSB's culture reflects the diversity of our city. Students enrolled in VSB come from varied backgrounds and lived experiences and are encouraged to explore and share their unique selves and gifts.

Our commitment to students goes beyond academics. Students' overall well-being and sense of belonging are equally important. We strive to build a school system where every student can be their authentic self and succeed throughout their learning journey. In doing this work, we champion equity and accountability by making evidence-based decisions. As a learning organization, humility is our guidepost as we seek to continually improve student outcomes in service to them, their families, and the broader community. For more information about our school district, visit .

THE OPPORTUNITY: CASE MANAGER – ASSISTIVE TECHNOLOGY BC (ATBC)
The ATBC Case Manager provides assistive technology resources to adults with permanent disabilities in employment and educational settings throughout BC. The primary duties and responsibilities of the Assistive Technology Case Manager are case management, determining client needs, developing, and maintaining assistive technology assessment plans, and working alongside post-secondary institution Accessibility Consultants.

Responsibilities

• Manage assigned case load to coordinate and deliver timely client service and client record management for a case load of approximately 250 unique new cases annually.
• Determine program service eligibility to establish scope of services available to clients.
• Complete the client needs determination process through reviewing case history and assessment documentation, interviewing and consulting stakeholders, and researching industry-related resources.
• Develop and maintain individualized technology action plans based on information gathered in the needs determination process.
• Coordinate technology assessment plan implementation including equipment acquisition, equipment configuration, and equipment delivery and set- up.
• Provide or coordinate on-going technical support and training to ensure clients are able to perform the solution instructions in their technology action plans.
• Write technology assessment plan reports; documenting case progress reports and notes in a timely manner.
• Process case service closure procedures which may include coordinating return of equipment on loan as well as updating case closure records.
• Travel to client locations as needed when remote or necessary.

Professional Development and Leadership

• Keep up to date with developments relating to assistive technologies used or potentially used by persons with disabilities in the post-secondary educational environment.
• Provide content expertise to post-secondary institution and Ministry Staff relating to assistive technology services and solutions available to students with permanent disabilities.
• Respond to ATBC agency service-related inquiries from the general public.
• Deliver and participate in-service workshops, presentations, and qualification training relating to the services and resources provided through ATBC.
• Other duties as assigned.

Key Relationships

• ATBC case management colleagues, office support, technical and management staff, post-secondary students, post-secondary Institution Accessibility Coordinators, technology and services vendors, Student Aid BC Officers.

Candidate Qualifications
Education and Experience

• Bachelor's degree related to Psychology, Social Work, Special Education, or Educational Technology or other related rehabilitative, therapeutic or health care field.
• Minimum 2 years of relevant training and experience in disability case management.
• Assistive Technology Professional (ATP) certification preferred or the equivalent knowledge and understanding of computer related technology to assist with assessing, recommending and implementing assistive technology resources to adults with permanent disabilities in employment and educational settings.

Knowledge, Skills And Abilities

• Excellent organizational and time management skills.
• Outstanding interpersonal and communication skills to effectively manage client cases through the complete service cycle.
• Attention to detail to ensure that each case is administered in a timely, efficient and sensitive manner; demonstrated tact, diplomacy, professionalism and the requirement of maintaining confidentiality.
• Analytical and ability to make information data driven decisions.
• Must have a valid B.C. driver's license and be willing to travel on a limited basis.

Compensation
The compensation package will be commensurate with the qualifications and experience of the successful candidate. The salary range for the position is $83,785 to $98,570 and a competitive benefits package including Municipal Pension, Vancouver Employee Savings Plan (additional 2% of base salary), Extended Health, Dental, Group Life, Long Term Disability, 20 Paid Sick days accrued each calendar year, 20 paid vacation days each calendar year (25 after 6 years of service), potential up to 4 days paid Gratuity, five bonus supplemental paid vacation days after 11 years of employment every five years.

This position is currently 100% in-person at the ATBC Office (# W 75th Ave, Vancouver)
Your application must include:

• Cover letter
• Resume
• 3 Professional References
• A copy of your Work VISA or PR Card (if you are not a Canadian Citizen)

This posting is ongoing until filled. The first applicant reviews will be scheduled for January 26th. Candidates shortlisted for interviews will be contacted at that time.
TO APPLY
To be considered for this position, please apply via and include a cover letter and resume along with your application.

• Create a profile on Make a Future
• Click "Apply Now" under Management positions
• Upload all supporting documents. Your application must include a cover letter, resume and references (contacted only with your prior approval)
• Answer the job posting questions
• Once your application has been submitted you will receive a confirmation email.

Additional Information for Applicants:
As a public body, the personal information provided in this application is collected and used by the Vancouver School Board ("VSB") in accordance with section 26(c) of the Freedom of Information and Protection of Privacy Act ("FIPPA"), RSBC 1996, c.165, as amended. This information will be used by VSB staff for the purpose of evaluating your qualifications, experience, and suitability for this position. It may also be used to verify the information provided, conduct reference checks, and/or contact you about next steps in the job competition. Pursuant to section 30 of FIPPA, the VSB takes reasonable security measures to protect the personal information within its custody and control, including what has been provided in this application. Should you have any questions about the collection and use of your personal information, please email
.

The VSB has been given approval from the Human Rights Tribunal for a Special Program under s of the Human Rights Code. Under this special program, the VSB seeks to preferentially hire Aboriginal persons to a variety of teaching positions. Therefore, each applicant may wish to provide, on a voluntary basis, information whether they self-identify as an Aboriginal person.