Security Supervisor

Westguard is seeking a highly organized, professional, and people-focused Security Site Supervisor to lead day-to-day operations at a prestigious university in Nanaimo. This position oversees security staff across the Nanaimo and Cowichan campuses and provides seasonal support for special events.

The ideal candidate is a strong communicator, experienced in campus or public-facing security environments, and confident coordinating staff, managing incidents, and maintaining strong relationships with multiple departments across the university.

Responsibilities

• Create, manage, and adjust staff schedules for the Nanaimo and Cowichan campuses.
• Coordinate scheduling and staffing for seasonal events.
• Support hiring processes, including conducting in-person interviews and vetting candidates.
• Oversee on-site training for new staff and arrange required off-site training such as First Aid or Incident Command.
• Oversee day-to-day security operations and ensure consistent performance of all security staff.
• Review operational reports, incident reports, TrackTik entries, work orders, and first aid reports; provide coaching, feedback, and follow-up as needed.
• Provide after-hours support to on-site staff and the NOSC when required.
• Liaise with RCMP and other emergency services during incidents.
• Build and maintain strong working relationships with key university departments, including Security Management, Facilities Services, Conduct and Care, Student Services, Health and Safety, and Student Housing.
• Ensure high-quality customer service and professional support to all members of the campus community.
• Assist in coordinating and following up on emergency or safety-related incidents.
• Provide first aid response when required (OFA Level 2).
• Support patrol officers with incident management, communication, and operational needs.

Requirements

• High School Diploma required, relevant post-secondary education an asset.
• Minimum 3+ years of experience in a Security Site Supervisor or similar leadership role.
• Minimum 5+ years in the security industry.
• Valid BC Security Worker License.
• OFA Level II required.
• ICS training (ICS 100 may be provided to the right candidate).
• Strong communication, leadership, and interpersonal skills.
• Ability to remain calm, professional, and decisive in high-pressure situations.
• Strong report writing, documentation, organizational, and multitasking skills.
• Advanced computer proficiency required.
• Knowledge of additional languages considered an asset in supporting campus diversity.

Why Join Westguard?

• Be part of a 24/7 professional operations team supporting a major BC university.
• Opportunities for career development in advanced security, dispatch, and leadership roles.
• Ongoing training and exposure to industry-leading security technologies.
• Supportive team environment with a strong focus on personal and professional growth.