General Manager

About Us

Keegan's Jewelers is seeking a positive and energetic individual to join our well-trained team as a General Manager. We are looking for a visionary leader who can take our business to the next level. Your innovative ideas and goals will be met with enthusiasm and excitement. At Keegan's Jewelers, we pride ourselves on working collaboratively with our wonderful clientele to showcase exquisite diamonds, a stunning array of colored gemstones, and fine pieces in platinum, gold, and silver. Our mission is to bring our clients' jewelry dreams to life.

Job Brief

A General Manager will oversee operations, finance, and potentially human resources. Must have strong ability to delegate responsibilities and collaborate across departments. Needs to be driven to lead a team toward maximum productivity and efficiency.

Responsibilities

• Develop strategic plans for optimized productivity
• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivated work environment, and creating innovative approaches for improvement
• Uphold standards of excellence and quality
• Seek out opportunities for expansion and growth by developing new business relationships
• Provide guidance and feedback to help others strengthen specific knowledge and skillsets.

Daily and Monthly Responsibilities

• Oversee day-to-day operations, assigning weekly performance goals and assuring their completion, while accomplishing your own goals
• Recruit, onboard, and training employees to achieve sales, profitability, market share, and business plan objectives
• Maintain project timelines to ensure tasks are accomplished on time
• Develop, implement, and maintain budgetary and resource allocation plans
• Delegate responsibilities to the best employees to perform them while enforcing all policies, procedures, standards, specifications, guidelines, training programs, and cultural values
• Resolve internal staff conflicts efficiently and to the mutual benefit of those involved

Requirements

• Proven experience in a managerial role
• Strong decision-making capabilities
• Above-average communication, collaboration, and delegation skills
• Proven ability to develop and maintain financial plans
• Ability to motivate and lead people, and hold employees accountable
• Strong working knowledge of operational procedures

Preferred Qualifications

• Proven experience in retail management, preferably within the jewelry industry.
• Excellent leadership and communication skills
• Strong sales acumen and ability to close deals
• Knowledge of jewelry products, including gemstones, metals, and design trends
• Proficiency in inventory management and POS systems
• Financial analysis and budgeting skills
• Customer service focus and ability to build rapport with clients

Benefits:

• Profit sharing
• Vacation & Sick paid time off
• Health insurance
• 401(k)
• Flexible schedule
• Employee discount

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Work Location: In person