Sr. Business Data Analyst

Location: On-Site – Hickory, NC 
Work Arrangement: This position must be performed on-site at our facility; remote and hybrid options are not available.
Relocation: Relocation assistance is not offered for this role.
Work Authorization: Applicants must be legally authorized to work in the United States. We are not providing visa sponsorship for this position.

NO RECRUITERS PLEASE

Position Summary

The Senior Supply Chain Analyst is responsible for leading demand planning, forecasting, and data-driven inventory analysis to support optimal product flow. This role mirrors and supports the forward-thinking, highly analytical responsibilities demonstrated by our retail partners. The analyst will own daily and long-range forecasting routines, evaluate inventory performance, and proactively identify risks and opportunities across the supply chain.

This position is designed to relieve the Director of Planning & Purchasing from high-volume analytical tasks and data minutiae, enabling deeper focus on strategic initiatives, supplier strategy, and long-term planning.

Key Responsibilities

Demand & Forecast Management

• Lead all aspects of demand planning, including maintaining weekly, monthly, and seasonal forecasts.
• Build models to improve forecast accuracy, identify trends, and track forecast variance.
• Partner with Customer Service, Production, and Product Development to integrate real-time data into the demand plan.
• Ensure supply signals reflect customer demand, capacity constraints, seasonal patterns, and market trends.

Inventory Optimization

• Analyze inventory levels, safety stock, and reorder points to reduce stockouts and excess.
• Monitor material usage, BOM accuracy, and consumption patterns.
• Provide recommendations that improve turns, minimize waste, and stabilize flow into production.

Data Analysis & Reporting

• Create dashboards, scorecards, and reporting tools to give visibility across purchasing, planning, and production.
• Own supply chain KPIs (inventory turns, forecast accuracy, supplier lead times, service levels, etc.).
• Perform root cause analysis on shortages, delays, or variances and present actionable solutions.
• Support month-end reporting and executive reviews.

Cross-Functional Communication & Collaboration

• Serve as the primary communication hub between Planning, Purchasing, Production, and Customer Service.
• Translate complex data into clear, simple communication that drives decision-making.
• Provide timely updates to internal partners on supply risks, constraints, and changes.
• Champion proactive planning behaviors across departments.

Special Projects & Strategic Support

• Lead process-improvement initiatives to streamline workflows and eliminate inefficiencies.
• Support the Director of Planning & Purchasing on long-term planning initiatives.
• Partner with IT/Data teams during ERP enhancements and data governance work.
• Assist with onboarding and development of junior analysts and planning personnel as needed.

Qualifications

• Bachelor's degree in Supply Chain, Business, Finance, Analytics, or related field (Master's a plus).
• 5+ years of experience in supply chain planning, forecasting, or inventory analysis (furniture manufacturing preferred).
• Advanced skills in Excel (pivot tables, Power Query, PowerPivot), forecasting tools, and ERP systems.
• Strong analytical thinking with exceptional attention to detail.
• Clear communicator who can simplify complexity and partner effectively across teams.
• Strong initiative, ownership mentality, and an ability to juggle multiple priorities in a fast-paced environment.
• Experience with upholstery/furniture manufacturing supply chains is a plus.

Core Value Behaviors

We Are Family: Builds trusting relationships, collaborates with humility, and supports cross-functional teams.
We Own It: Takes responsibility for data accuracy, communication, and proactive problem solving.
We Give Our All: Brings high energy, consistency, and a commitment to excellence in every forecast, report, and project.
We Have Fun: Creates a positive, solutions-focused experience for partners—even during challenging seasons.