Shift Leader

Job Summary
As a Shift Leader, you will be the driving force behind delivering exceptional customer service and ensuring smooth daily operations within a fast-paced, quick service and fast food restaurant environment. Your energetic leadership will motivate team members, uphold food safety standards, and manage all aspects of shift execution. This role offers an exciting opportunity to develop your management skills while maintaining a lively, customer-focused atmosphere that keeps guests coming back. You will be responsible for supervising staff, assisting managers to run shift, overseeing food preparation and service and ensuring compliance with health and safety regulations—all while fostering a positive team environment.

Responsibilities

• Lead and motivate team members during your shift to deliver outstanding customer service and efficient food production.
• Oversee food preparation, cooking processes, and food handling to ensure quality standards are met consistently.
• Manage POS systems for accurate order processing, cash handling, and sales reconciliation.
• Supervise daily operations including inventory control, stock replenishment, and waste management to optimize food management.
• Train new staff members on food safety procedures, customer service protocols, and restaurant policies to ensure team development.
• Handle customer inquiries, resolve complaints promptly, and ensure a welcoming dining experience for all guests.

Qualifications

• Proven experience in food service management or supervising teams within quick service or casual dining environments.
• Strong knowledge of food preparation techniques, cooking methods, and food safety standards.
• Familiarity with POS systems; cash handling experience is essential.
• Demonstrated leadership skills with experience in staff training, team management, and supervising shifts.
• Excellent communication skills with the ability to motivate staff and engage customers effectively.
• Ability to handle multiple responsibilities efficiently in a fast-paced setting while maintaining high standards of quality and safety. Join us as a Shift Leader to energize your career in the vibrant world of food service Bring your culinary expertise, leadership skills, and passion for hospitality to create memorable experiences for our guests while advancing your professional journey in a dynamic environment that values growth and excellence.

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Employee discount
• Paid training

Work Location: In person