Systems Administrator I

The Systems Administrator I will provide entry-level system support including, planning, deploying, troubleshooting and maintenance in all aspects of the infrastructure environment. The Systems Administrator I will be required to perform entry level to mid-level technical and administrative tasks. This candidate will be performing duties within the scope of Central Piedmont's policy and procedures.

• Ensuring the security and efficiency of IT infrastructure
• Monitoring system performance and troubleshooting issues
• Collecting and analyzing data to forecast infrastructure system needs before issues arise
• Identifying issues and implementing plans for remediation before the issues negatively impact the business.
• Performing Active Directory Administration tasks
• Performing Software Updates (Windows and other 3rd party software)
• Installing and configuring software and hardware on physical and virtual systems
• The ability to read and write instructions, see, hear, operate a computer, comprehend, and then carry out directives when instructed
• Ability to meet the physical and mental demands of the position
• The ability to work on-site
• Predictable, reliable, and prompt attendance
• Other duties as assigned

• Associate Degree in IT or related field or higher
• At least 2 years of experience in the Information Technology field
• Industry certifications that demonstrate proficiency with Enterprise I.T. Infrastructure such as Cisco, Microsoft, CompTIA, etc.
• Certifications relevant to the items in Knowledge, Skills, Abilities and Worker Characteristics are preferred.
• ITIL Foundation certification is required (or should be obtained within 9 months of appointment).

Knowledge, Skills, Abilities and Worker Characteristics:

• Proficient with Computer and Server Operating Systems in a virtual machine environment
• Proficient with the installation, configuration and troubleshooting of virtual computer systems
• Extensive knowledge and experience with Windows Server Operating Systems
• Extensive knowledge and experience with Active Directory
• Extensive knowledge and experience with storage, virtual machines or Cisco UCS equipment
• Monitoring, working tickets in the ticketing system and seeing them through to completion
• 'How to' documentation of Infrastructure procedures
• Handling emergent issues as they arise
• Server setup, deployment and maintenance
• Windows workstation and server patching
• Office 365 administration and maintenance
• Storage Administration
• VMWare Administration
• Citrix Server Administration
• Backup and Data Retention activities
  Assisting vendors and other 3rd parties with implementation of any professional service installations

Working Conditions:
This position is full-time.
Occasional after-hour and weekend support may be necessary.