Solutions Architect

Office requirement: Hybrid, 3 days in office

Employment type: Permanent, Full Time

Salary: $120k -$140k

At GWI we're always looking for extraordinary people who thrive on making an extraordinary impact. Right now we're looking for a Solutions Architect to play a key role in our Revenue Team in NYC. If that's you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary.

Sounds great, what will I be doing?

As our Solutions Architect you'll drive adoption and integration of Spark API and MCP by working directly with customers, partners, and internal teams to deliver scalable, performant, and secure integrations. Serve as the trusted technical advisor bridging product capabilities with client needs, accelerating time-to-value and increasing API consumption.

Key Responsibilities

Client Engagement & Technical Enablement

• Develop and maintain strong technical relationships with customer and partner engineering teams.
• Lead discovery sessions to understand integration requirements and map them to Spark API / MCP capabilities.
• Provide hands-on guidance for API authentication, endpoint usage, data structures, error handling, and performance optimization.
• Conduct onboarding workshops and build technical enablement materials (SDKs, quick-start guides, sample code).

Integration Solution Design

• Architect integration patterns that align with client workflows and product capabilities.
• Collaborate with product and engineering to propose API enhancements and new endpoints based on integration needs.
• Ensure integrations meet scalability, security, and reliability standards.
• Design reusable modules and templates for common integration scenarios.

Adoption & Revenue Impact

• Track API usage growth within accounts and identify upsell opportunities (usage-based tiers, premium features).
• Troubleshoot and resolve integration blockers to accelerate go-live timelines.
• Partner with customer success and