16.00 Assistant Manager

JOIN OUR TEAM Team members and managers at Wetzel's Pretzels enjoy a fun, team environment with competitive pay, flexible scheduling and free fresh food and drinks. We are a fresh bakery producing hot, crave-able, hand-made pretzels that are best in class ……just like our teams You need to be reliable, positive and enjoy delighting our fabulous customers. It's work that doesn't feel like work If this sounds like you and you want to be a part of a fun, growing brand, apply for a position today

Job description

Wetzel's Pretzels is looking to hire fun and outgoing individuals that help build positive sales through excellent customer service We are searching for team-oriented individuals who are excited to work in a fast paced environment.

Required Competencies

• Guest Focus
• Anticipate and understand guests' needs and exceed their expectations.
• Passion for Results — set compelling targets and deliver on commitments.*
• Problem Solving and Decision Making — make good decisions based on analysis, experience and judgment. *
• Reliable Transportation* Show up on Time, Act in a professional manner
• Follow all "Disney Look" guidelines. (Explained during interview)
• Available weekends and major holidays

Responsibilities Include:

• Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given.
• Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.
• Operations Excellence for Guest Satisfaction - Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience.
• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
• a strong desire to grow personally and professionally
• Reports to General Manager and is responsible to assist with the overall operations and P&L performance within the store.
• Builds store sales performance through positive community/guest relations, effective local marketing, and execution of brand standards.
• Consistently reviews business practices to determine customer needs and Team Member needs and performance opportunities.
• Creates strategies to act on opportunities and improve overall business performance. Supervises and develops staff of 20-30 Team Members.
• Creates and sustains highly productive store environment through training excellence and leadership.

Qualified candidates need to have 2 years management related experience, foodservice/retail background preferred. Must demonstrate proven ability to build store sales/financial performance, lead subordinate employees and application of company standards, and develop staff to build/sustain internal people pipeline. Requires strong interpersonal and communication (verbal and written), planning and organizational skills.

Must have or do the following well:

• Open Availability
• Work at least three closing shifts and the three key days – Friday, Saturday, Sunday
• Complete orders on a weekly basis
• Build a team of shift managers and team members
• Insure all operational procedures are in place
• Market the store
• Control costs and drive revenue reflected by a strong profit and loss statement
• Train team member on a daily basis
• Insure cash handling and sanitation procedures are in place
• Furnish regular reports to the corporate office
• Various other duties as assigned

Benefits:

• Flexible Schedules
• Retirement program eligibility( Hrs. requirement)
• Health insurance eligibility after a year of service(Hrs. requirement)
• Holiday pay rates at 1.5 times hourly rate (Thanksgiving and Christmas)
• Daily meal (pretzel, dip, drink)
• Friends/family visit discount (50% discount when ordering with you)
• Two "Free Meal" cards bi-weekly
• Team Member of the month Contest (winner receive certificate and Pin and get drawn in to a quarterly contest for cash incentive.)
• Disney Self Admission Pass ( if working in Disney locations)
• Disney World Park Tickets (Summer & Winter if working in Disney locations)
• $1.50 premium pay if assisting ESPN or Food Truck location when needed.

Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Work Location: In person