Front Desk Customer Service Representative Full TimeGoldfish Swim School - Grand Rapids • Grand Rapids, Michigan, United States
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Front Desk Customer Service Representative Full Time
Goldfish Swim School - Grand Rapids
- Grand Rapids, Michigan, United States
- Grand Rapids, Michigan, United States
About
Responsive recruiter
Smile… it's a small action that makes a big difference
We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN We desire to maintain a "get it" mentality, a "want it" attitude and the "capacity" to learn and grow professionally and personally. That is "why" we smile
Goldfish Swim School Core Values:
● We go above and beyond with every detail to create a GOLDEN EXPERIENCE
● We believe in nurturing a culture that provides WOW CUSTOMER SERVICE.
● We do the right things, make the right decisions and treat people with INTEGRITY, COMPASSION, and TRUST.
● We meet and exceed expectations, so you see EXTRAORDINARY RESULTS.
● We make a big deal about life's accomplishments by remembering to CELEBRATE
Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too
Role: Front Desk Customer Service Representative
Summary: Promotes quality customer service and processes first point sales and registration transactions. Acts as the first point of contact for potential and current Goldfish Swim School - Grand Rapids customers and is responsible for presenting a positive image for the company.
Primary Responsibilities:
● Addresses inquiries via phone, digital and in person and follows up timely
● Checks in students on the attendance tracking system and prepares lesson schedules for team members
● Resolves
Languages
- English
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