Sales Manager - Managed ServicesNTech Consultants LTD and NTech Contracts LTD • Manchester, England, United Kingdom
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Sales Manager - Managed Services
NTech Consultants LTD and NTech Contracts LTD
- Manchester, England, United Kingdom
- Manchester, England, United Kingdom
About
Manchester Hybrid 3 days office 2 days home.
Salary:
£80-90k + £6k Car Allowance + Double OTE
Environment:
Managed Services, Networking, Contact Centre, Cyber Security, Transformations, Pipeline Management, Analytical, Strategy, Salesforce, Leader.
Our client is looking an experienced and commercially driven Head of Sales and Account Development to lead a high-performing sales team within a fast-growing technology services organisation.
This is a senior leadership role for a proven sales leader who excels at growing existing customer relationships, driving cross-sell and upsell, and delivering transformational results across a complex technology portfolio.
About the Role As Head of Sales and Account Development, you’ll own the strategy and execution for developing a large customer base across Networking, Cyber Security, Contact Centre, Unified Communications, and Managed Services.
You’ll be accountable for the performance and the results of your team, with a strong focus on retention, incremental revenue growth, and portfolio expansion following recent business growth and acquisition activity.
We’re open to candidates from a range of technology sales backgrounds, including:
Networking & Infrastructure
Cyber Security
Contact Centre & CX Solutions
Managed Services & Cloud
Technology Consulting
What’s critical is your ability to demonstrate modern, data-led sales leadership, strong stakeholder engagement, and the ability to scale account development activity.
Key Objectives
Maintain 90%+ annual recurring revenue retention
Drive incremental growth across existing accounts
Expand customer footprint through cross-sell and upsell of networking, cyber security, contact centre, and managed services solutions
Key Responsibilities
Define and align the account base to maximise coverage and growth opportunity
Ensure 90%+ retention across the customer base quarter-on-quarter
Lead, coach, and develop Account Development Managers and Account Directors
Own and execute account development and portfolio growth strategies
Drive cross-sell and upsell across Networking, Cyber Security, Contact Centre, UC, Cloud, and Managed Services
Maintain a personal account roster and deliver individual revenue and retention targets
Work closely with Sales Leadership, Marketing, and the wider business to build and execute pipeline
Manage vendor relationships across technology partners, including forecasting and engagement
Ensure effective account planning, reviews, and executive-level engagement
Manage day-to-day team performance, activity, and development
Deliver accurate sales reporting, forecasting, and MI through agreed CRM and sales systems
Continuously improve sales processes, governance, and operating models
Experience & Technical Profile
Strong background in Account Development, Account Management, and Sales Leadership
Proven success delivering cross-sell and upsell within complex technology environments
Experience selling Networking, Cyber Security, Contact Centre, Managed Services, or Cloud solutions
Demonstrated ability to build and close incremental pipeline
Strong commercial acumen with excellent forecasting capability
Confident communicator with credibility at senior stakeholder and board level
Traits & Behaviours
Customer-first mindset with a consultative sales approach
Highly collaborative, relationship-driven, and people-focused
Accountable, proactive, and delivery-oriented
Growth-focused with a passion for scaling teams and revenue
Personal Attributes
Excellent communication and presentation skills
Commercially astute and results-driven
Comfortable operating in fast-paced, scaling environments
Strong planning, organisation, and attention to detail
Committed to continuous personal and professional development
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Languages
- English
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