Operations Manager

The Operations Manager plays a critical role in ensuring the smooth and efficient day-to-day operations of the organization. This position oversees administrative systems, facility, and financial processes to support the non-profit's mission and programs. The Operations Manager ensures operational excellence, compliance with policies, and effective resource management across departments.

The essential functions include, but are not limited to the following:

• Oversee daily administrative operations, including office management, vendor relationships and service providers, ensuring compliance with contract terms and annual budget.
• Maintain accurate organizational records, licenses, and compliance documentation.
• Coordinate logistics for meetings, meeting minutes, events, and board activities as needed.
• Oversee office efficiency and appearance by maintaining common areas, equipment maintenance, and supply procurement.
• Manage the relationship with the landlord, working closely with the property manager.
• Manage annual organization accreditations including UWW Membership Renewal, UWW Database 2, Nonprofit First, BBB Wise, and other Federal, State, and local as required.
• Supervision of the front desk Administrative Assistant.
• Coordinate annual commercial insurance renewals in a timely manner.
• Develop and implement operational procedures to improve workflow and reduce costs.
• Work closely with the Senior Vice President of Finance to monitor budgets and financial reports.
• Handle confidential information with discretion and professionalism.
• Oversight of incoming and outgoing mail processes, weekly