CLTS Program Specialist

The Children's Long Term Support (CLTS) Program Specialist is responsible for completing intake and calculating eligibility for children who are referred to the CLTS program, conduct outreach and assessments for eligible/potentially eligible children, and enter children into the Eligibility and Enrollment Streamlining System. This position is responsible for collaborating with multiple systems, internal partners, and community resources. Children's Long Term Support Case Managers or Support and Service Coordinators (SSC)
Support and promote the Mission, Vision and Guiding Principles of the Human Services Department. They perform in a manner consistent with the HSD Professional Standards and "Commitment to My Co-Workers."

40%- Conduct functional screens and assessments for children. Collaborate with other Human Services Program to improve outcomes for children with disabilities who are in need of services. Provide information, assistance, outreach to families that contact the program for information.
1. Complete/Update Functional Screens Follow waiver manual guidelines.
2. Assessments on internal cases for children in out of home placements
3. Connecting case management duties to provide services to children on the wait list and to utilize other supports and resources while they are waiting
4. Monitor and evaluate health and safety needs of children and provide supports that will ameliorate those needs.
5. Respond to client crisis needs to support the individual and families.
6. Assess for suicidal/homicidal risk and make referrals as necessary.
7. Discharge Planning
8. Report Critical Incidents
9. Provide Advocacy and ongoing evaluation of service providers
10. Provide guidance to families on the continuum of care, transition process and guardianship process for transition age youth

20%- Complete required Case Management Documentation
1. Functional and Financial Eligibility to the programs
2. Document contacts with families and collateral partners.
3. Document Critical Incidents and Restrictive Measures
4. Document in Avatar all client related activity
5. Completion of Third Party Administrator (TPA) authorizations

15%- Follow up with children that are in crisis as assigned by Supervisor(s) and/or Program Manager. Collaborates with internal and external partners to assure coordinated care and health/safety needs are being met during the intake/assessment process.
1. Gathering and sharing information
2. Supervision
3. Make recommendations about variance requests
4. Assist in the managing of waitlists (Letters to families, CCOP Application, Info to ADRC, Information Sharing as well as Surveys)

15%- Answer phones and emails daily and return phone calls timely. Provide information, assistance, outreach to families that contact the program for information.

5%- Conduct quality assurance on Functional Screens and participate in the review panel for Not Functionally Eligible CLTS Functional Screens. Provide information to other case managers about screen questions.

5%- All other duties as assigned

Understanding of cultural competence and working with diverse populations
Ability to communicate effectively both orally and in writing
Ability to work and make decisions independently
Ability to engage children, youth, and families with risk factors for a mental health crisis, out of home placement, and court system involvement
Ability to work in a fast paced, changing environment
Ability to prioritize work duties and successfully meet deadlines as assigned
Ability to travel throughout the county on a daily basis at times with personal vehicle
Ability to have a flexible work schedule
Knowledge of the Home and Community Based Waiver Manual
Knowledge of County wide resources for children, youth, and families at risk
Knowledge of evidenced based practices with children, youth, and families
Knowledge of a variety of disabilities
Knowledge of court systems and legal processes related to families
Knowledge and ability to document and manage data in Microsoft Word, Excel, and Avatar

Bachelor's Degree in counseling, social work, psychology, or human services related field
Social Work Certification Preferred

Experience with children, youth, and families involved in the child welfare, juvenile justice, mental health, physical disabilities, and developmental disabilities systems

Demonstrates strong leadership skills and in-depth knowledge of CLTS

Must have a minimum of 2 years of CLTS experience and be in good standing with the agency

Certified in the Children's Long Term Care Functional Screen and experience conducting Children's Functional Screens

Must possess and maintain a current unrestricted (not due to corrective lenses) driver's license and auto insurance pursuant to the Rock County Administrative Policy and Procedure 5.02 and 5.27.

Equipment use:
Ability to use a computer, computer keyboard, copy machine, and fax machine
Ability to type notes daily and use computer programs such as Microsoft Word, Excel, and Avatar

Working Conditions:
Ability to work in multiple locations including the office, client's home, and a variety of community locations.
Valid Driver's License and insurance
Available to work a flexible schedule including work into the evenings when needed to meet client needs
Potential Exposure to physically or verbally abusive clients

Physical Elements:
Ability to walk, stand, sit, and be active with children and youth