Server - Yakiya

Summary of Job Description:

• The server plays a critical role in serving guests quickly, efficiently and with complete knowledge of food and beverage menus. Offers superior guests service and maintains station in a clean and orderly manner throughout their shift.
• To ensure the guests feel welcome and taken care of; wow them with exceptional services
• To ensure proper table manner
• To maximize sales opportunities

As an Associate, you will be required to uphold a high standard of integrity and ethics in order to comply with all Company Policies. Additionally, we require our Associates to maintain a safe and welcoming environment for Guests and Associates alike, in an open-kitchen environment where you regularly encounter and interact with individuals of all ages, including minors and seniors.

The Company will consider qualified applicants with arrest or conviction records in accordance with the Los Angeles Fair Chance Ordinance for Employers and the California Fair Chance Act.  Applicants can review information about the Los Angeles County Fair Chance Ordinance for Employers at the following link:

Essential functions:

• Ensure that all guests are greeted in a timely, friendly, and professional manner
• Explain to guests about our offerings, the holiday menu/ specials. Recommend seasonal menu, suggestive sell additional items- drinks, soup, appetizers, dessert
• Be the Server of choice- Frequent request by guests to be the server. Remember regular guests' names and orders
• Work with the Kitchen Staff to meet any special requirements for ingredients and preparation of food
• Ensure timely delivery of the guest's order when ready in the kitchen and prepare it as necessary with garnishes, sauce 
• Keep guests informed of the status of their food and drink orders if not available immediately
• Execute the proper placement of dishes on the table
• Execute the proper wine opening and serving procedures
• Execute the proper service standards- removal of plates, replacing dirty plates
• Engage the guests in small talk while serving them to enhance their dining experience
• Know the proper time to offer services- Do not interrupt guests while they are having conversation
• Anticipate guest's needs prior to them asking- condiments, water/tea refill…etc
• Ensure quality check backs are done in a timely manner, to ensure everything is satisfactory and respond promptly to any request or complaint, seeking the manager's help as needed
• Present check at the end of the meal, take and process payments in cash or credit card using Company procedures
• Assist bussers and other servers as needed, especially during busy periods
• Make sure that dining room area is kept clean and free of trash at all times; clean up spills promptly anywhere in dining room; remove or alert management to any safety hazard
• Do opening or closing routines for dining room and work stations as needed

How we reward you:**

• Flexible schedules
• Great pay
• Free meals while working at Panda
• Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates
• Health Care and Dependent Care Flexible Spending accounts
• 401K with company match
• Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates 
• Associate discounts for many brands
• Referral bonus for eligible associates
• Opportunity to give back to your community
• Hands-on paid training to prepare you for success
• On-Going Career & Leadership Development
• Opportunities for growth into management positions
• Pre-Tax Dependent Care Flexible Spending