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Server
- Marcus Hook, Pennsylvania, United States
- Marcus Hook, Pennsylvania, United States
About
Job Overview
We are seeking an energetic and dedicated Server to join our vibrant hospitality team. As a Server, you will be the face of our establishment, delivering exceptional guest experiences through attentive service, expert food and beverage knowledge, and a warm, welcoming attitude. Your role is vital in creating memorable moments for our guests while ensuring smooth restaurant operations. This position offers a dynamic environment where your enthusiasm and hospitality skills will shine, contributing to the lively atmosphere of our venue. All roles are paid positions, emphasizing the importance of your contribution to our team's success.
Responsibilities
- Greet guests promptly with a friendly demeanor, providing attentive and personalized service throughout their visit
- Take accurate food and beverage orders using POS systems ensuring all special requests are noted and fulfilled
- Serve food and drinks efficiently while maintaining high standards of presentation and quality
- Upsell menu items to enhance guest experience and increase sales opportunities
- Manage table settings, clear dishes, and assist with bussing to maintain a clean and inviting dining environment
- Handle cash transactions accurately, including cash handling and cashiering duties, using POS systems like OpenTable or similar platforms
- Maintain knowledge of menu items, food safety standards, sanitation practices, and food handling procedures to ensure guest safety and satisfaction
- Collaborate with kitchen staff to ensure timely delivery of orders and address any guest concerns promptly
- Support guest relations by providing exceptional customer service, resolving issues professionally, and fostering positive guest interactions
- Assist with food preparation or kitchen support during busy periods if needed in a fast-paced food service environment
Requirements
- RAMP Certification
- Previous restaurant experience or food service background preferred; fine dining or nightclub experience is a plus
- Familiarity with POS systems such as Aloha POS, Micros POS, or OpenTable for order entry and
Languages
- English
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