social services assistant

POSITION:

The Social Service Assistant functions under the guidance and supervision of the Social Service Director to provide related social services which assist residents in maintaining or improving the ability to manage their physical, mental and psychosocial needs.

REPORTING:

This position is responsible to the Social Service Director.

FLSA STATUS: Non-Exempt

ESSENTIAL JOB FUNCTIONS:

• As directed, assist with the admission process; facility tours, inquiries, interviewing prospective residents, families or responsible parties
• Make arrangements/appointments for personal care issues/items such as hair care, transportation to appointments and arrangements to obtain requested adaptive equipment, clothing and personal items
• Participate in quality assurance programs, as directed
• Maintain contact with family members and attending physicians for invitations to care plan meetings and/or other appropriate communication as requested
• Document on social service log all contact and referrals
• Assist in resolution of grievances and theft and loss issues as requested
• Assist residents/families in completing various forms and applications, including advance directives, Medi-cal applications, voter registration, etc.
• Participate in Behavior Management programs as directed
• Attend facility in-service and staff meetings as directed

JOB FUNCTIONS:

• Demonstrates knowledge of, and respect for, the rights, dignity and individuality of each resident in all interactions
• Appreciates the importance of maintaining confidentiality of resident and facility information
• Demonstrates honesty and integrity at all times in the care and use of resident and facility property
• Strict adherence to the corporate integrity agreement, standard of compliance
• Current knowledge of county, state and federal laws and regulations, as applicable, that apply to social service's in long term care
• Able to express self adequately in written and/or oral communication and to communicate effectively with residents, families, staff members, representatives of community and government agencies
• Able to understand and follow written and verbal directions
• Able to effectively communicate with staff members and residents through verbal and/or written means
• Able to act as role model by protecting and promoting residents' rights in all interactions with residents and families
• Carries out all duties in accordance with the facility mission and philosophy
• Knowledge of emergency and disaster procedures of facility. Able to locate nearest exit, to understand and respond to written or oral instruction in case of emergency
• Sufficient mobility and strength to move freely through the building, to assure resident safety at all times and to assist,