Junior Systems Administrator

The Systems Administrator is responsible for supporting the design, implementation, and ongoing administration of the firm's systems and infrastructure. In addition to managing assigned systems and applications, this role may also include participation in projects and various administrative tasks as needed.

Success in this role requires a collaborative, solution-oriented mindset, strong communication skills, and the ability to provide clear technical guidance while delivering excellent customer service. You should also be familiar with document management and legal management systems.

Essential Duties and Responsibilities

The following duties are not intended to serve as a comprehensive list of all duties performed, only general illustrations of the primary types of work that may be performed. Job descriptions are subject to change as the need of the firm and requirements of the job change. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of the position.

Essential Duties:

• Install, configure, and maintain servers, network devices, and other critical infrastructure components (Windows/Linux environments).
• Monitor system performance and ensure high availability and reliability.
• Apply OS and security patches and upgrade systems proactively.
• Application lifecycle management.
• Manage user accounts, permissions, and access rights.
• Troubleshoot hardware, software, and network issues.
• Maintain documentation related to system configurations, procedures, and asset management.
• Work closely with the IT support team to escalate and resolve technical issues.
• Participate in system audits, IT projects, and infrastructure upgrades.
• Enforce security best practices and assist with compliance initiatives.
• Set up and configure user accounts, email, and access permissions, collaborating with the IT helpdesk to resolve user issues promptly.

Strategy & Planning:

• Design, implement, document, and support systems and infrastructure.
• Assist in developing long-term strategies and capacity planning to meet organizational needs.

Security & Backup:

• Conduct daily traffic analysis, identify and characterize incidents, generate incident reports, and investigate suspicious network activity.
• Install, monitor, and direct proactive and reactive computer network defense measures to ensure the availability, integrity, confidentiality, and reliability of systems.
• Monitor backups and periodically test backup procedures.

Knowledge & Experience:

• Strong knowledge of Windows Server, Active Directory, DNS, DHCP, and Group Policy.
• Familiarity with Linux server environments is a plus.
• Experience with virtualization platforms (e.g., VMware, Hyper-V).
• Basic understanding of networking principles (TCP/IP, routing, firewalls).
• Experience with backup and disaster recovery tools.
• Strong troubleshooting and documentation skills.
• Ability to solve complex problems.
• Knowledge of various regulatory, security, and privacy standards. (HIPAA/HITECH, ISO
• Excellent interpersonal and customer service skills.
• Efficient written and verbal communication skills.

Personal Attributes:

• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Ability to conduct research on hardware and software issues and products.
• Ability to communicate ideas in a business-friendly and user-friendly language.
• Highly self-motivated and directed.
• Attention to detail.
• Team-oriented and skilled in working within a collaborative environment.

Requirements

Skills and Minimum Qualifications

Education & Certifications:

• Associate's degree in computer science or information technology or 2+ years of work experience in systems administration or related IT field.
• Two or more years of combined experience in IT support, help desk, and systems administration.
• Relevant certifications (e.g., CompTIA Server+, Network+, Azure Fundamentals, Microsoft Certified: Windows Server Admin, or similar). (Preferred)

Knowledge & Experience:

• Strong knowledge of Windows Server, Active Directory, DNS, DHCP, and Group Policy.
• Familiarity with Linux server environments is a plus.
• Experience with virtualization platforms (e.g., VMware, Hyper-V).
• Basic understanding of networking principles (TCP/IP, routing, firewalls).
• Experience with backup and disaster recovery tools.
• Strong troubleshooting and documentation skills.
• Ability to solve complex problems.
• Knowledge of various regulatory, security, and privacy standards. (HIPAA/HITECH, ISO
• Excellent interpersonal and customer service skills.
• Efficient written and verbal communication skills.
• Personal Attributes:
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Ability to conduct research on hardware and software issues and products.
• Ability to communicate ideas in a business-friendly and user-friendly language.
• Highly self-motivated and directed.
• Attention to detail.
• Team-oriented and skilled in working within a collaborative environment.

Working Conditions:

The worker is not substantially exposed to adverse environmental conditions (typical office or 

administrative work).

Physical Requirements:

•   Sedentary Work: Exerting up to 50 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
•   Repetitive Motion: Making substantial movement (motions) of the wrist, hands, and/or fingers.