IT Systems Administrator
Plentific
- London, England, United Kingdom
- London, England, United Kingdom
About
IT Systems Administrator
role at
Plentific .
About Us
At Plentific, we’re redefining property management in real time. Our mission is to lead real estate through the transformative journey into “The World of Now,” enabling us to empower property professionals through our innovative cloud‑based platform.
We harness cutting‑edge technology and data‑driven insights to streamline operations for landlords, letting agents, and property managers—enabling them to optimise maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real‑time workflows that transform traditional property management into a dynamic, digital experience.
Backed by a world‑class group of investors—including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global—Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we’re continually expanding our reach and impact.
We’re looking for forward‑thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation.
Role Plentific is looking for an IT Systems Administrator who will help keep the company running. In this role, you will play an important part in helping our employees from around the world stay productive. You will gain experience solving a range of problems across a broad technical ecosystem.
You will help Plentific operations evolve at scale, providing front‑line user support for internal tools and technologies. Beyond day‑to‑day duties, you will contribute to initiatives such as continuous improvement of our offerings, process enhancements, and documentation efforts.
To be successful, you need a hunger to learn, be proactive, and be involved in making IT the best it can be for our employees.
Responsibilities
Ownership of all tools and services, including vendors currently under the team’s control, ensuring up‑to‑date hardware and software inventory.
Respond to inquiries and assist in troubleshooting and resolving issues.
Support internal AI workflows / integrations.
Support use of business operational systems including Apple, Google Suite, Slack, Zoom, Okta, Jira, Confluence (Atlassian).
Manage Mac, Windows and Linux endpoints through MDM solutions globally.
Proactively identify and address technical issues across the company.
Own the IT onboarding and training curriculum.
Design, update and maintain IT documentation.
Build and maintain system architecture diagrams.
Work may include a rota, with non‑standard work hours.
Requirements
3+ years of experience in a fast‑paced, cutting‑edge IT environment as an administrator or helpdesk agent.
Experience with Google Workspace, Okta, MDM software and Atlassian (Confluence and Jira Software).
Ability to independently manage and prioritise workload.
Empathetic and relational attitude with strong focus on customer service.
Outstanding interpersonal and communication skills.
Mastery in managing systems or helpdesk teams or equivalent.
Experience deploying SAML and SCIM in a diverse set of SaaS applications.
Experience handling onsite AV systems.
Deploying on‑prem technology to support is a plus.
Experience building configuration profiles and policies.
Experience deploying hundreds of macOS and iOS devices at scale.
Extensive project management experience (required).
Benefits
A competitive compensation package.
25 days annual holiday.
Flexible working environment, including the option to work abroad.
Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP.
Enhanced parental leave.
Life insurance (4× salary).
Employee assistance program.
Company volunteering day and charity salary sacrifice scheme.
Learning management system powered by Udemy.
Referral bonus and charity donation if someone you introduce joins the company.
Season ticket loan, Cycle to Work, Electric vehicle and Techscheme programs.
Pension scheme.
Work abroad scheme.
Company‑sponsored lunches, dinners and social gatherings.
Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal, etc.
Employment type Full‑time
Seniority level Mid‑Senior level
Location London, England, United Kingdom
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Languages
- English
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