Patient Access Representative - Part Time, Day ShiftGuidehouse • Ojai, California, United States

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Patient Access Representative - Part Time, Day Shift

Guidehouse

Ojai, California, United States

Ojai, California, United States

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About

Job Family : Admitting Representative Travel Required : Up to 10% Clearance Required : None What You Will Do : The Admitting Representative is ONSITE at Ojai Community Memorial Hospital in Ojai, CA. Provides excellent customer service to all individuals. Perform accurate registration, arrival, and check-in functions upon a patient presenting themselves for service. Collect all necessary patient, demographic, and insurance information/documentation to ensure a patient is completely registered within the patient registration systems. Obtain all necessary patient signatures and information at time of arrival. Escalates any advanced or complex registrations to a more experienced team member. Perform real-time insurance eligibility and benefits verification for unscheduled/walk-in patients, when necessary. Verifies insurance benefits; explain financial requirements to the patient or patient representative and collects any outstanding patient portion prior to or at the point of service. Perform collections and cashiering functions and refer patients to Financial Counseling where appropriate. Ensure that all activities related to hospital collection activities meet department requirements. Some holiday and weekend work when needed. Serve as preceptors/trainers to orientee. Serve as a mentor to new associates and assist in new employee orientation. Performs other duties as assigned. Shift: 8-hour shifts ONSITE at Ojai Community Memorial Hospital in Ojai, CA - Day Shift - Mondays 8:30am-5:00pm with rotating weekends, on call, and holidays. What You Will Need : High School Diploma or equivalent (GED) 0-2 prior relevant experience in a medical/clinical/dental/hospital setting OR customer service setting. What Would Be Nice To Have : One (1) year Patient Access experience Data Entry experience Familiar with health plans/insurance Bilingual in English and Spanish The annual salary range for this position is $38,000.00-$63,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental

Ojai, California, United States

Languages

English

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