Mobile Product Manager

At BuildOps, we’re building a groundbreaking software solution purpose‑built to support today’s commercial contractors. From managing service departments to project management, we’re breaking the mold and building a team that invests in our mission. We love driven, self‑motivated folks who thrive in fast‑paced, tech‑startup environments. Could you be our next hire?

This candidate will join a high‑performing team on a well‑funded, fast‑growing startup with the unique opportunity to lead a critical area of focus for the company. As a Mobile Product Manager, you will help build industry‑leading mobile solutions that empower technicians to complete work efficiently, deliver world‑class customer service, and stay connected with their teams. You’ll gain deep knowledge of our users—workflows, challenges, and priorities—and partner with engineering, design, and customer‑facing teams to create intuitive mobile‑first experiences that scale across the industries we serve. You will work closely with other Product Managers to define common needs and create reusable, scalable solutions that meet customer‑driven KPIs and metrics.

• Drive the product vision and roadmap for your domain, working closely with a team of engineers, designers, QA, and data teams to deliver high‑quality mobile features on time.
• Engage directly with technicians, project managers, and contractors to understand mobile‑specific workflows and validate solutions.
• Champion mobile UX best practices, ensuring ease of use in field conditions (offline support, speed, accessibility, etc.).
• Leverage AI/ML opportunities to simplify mobile workflows and improve technician productivity.
• Work closely with other Product Managers, Customer Success, and Sales team members to understand priorities and align the roadmap with business objectives.
• Communicate priorities and feature releases company‑wide for visibility. Work directly with early adopter customers for beta testing and feedback, and collaborate with the Customer Success team for wider rollouts.
• Own KPIs related to mobile adoption, CSAT, feature utilization, and customer efficiency gains.

• 3–5 years of product management experience, with at least 3–4 years focused on mobile products (B2B SaaS preferred).
• Strong technical fluency—comfortable working with engineering, APIs, and analytics (SQL a plus).
• Deep understanding of mobile ecosystems (App Store/Play Store distribution, native frameworks, mobile performance, push notifications).
• Excellent communication skills—collaborating with go‑to‑market, Engineering, Product, and Design teams; and directly with customers.
• Strong product management skills—demonstrated ability to ship 0‑to‑1 and scale.
• Strong customer research and user empathy—comfortable shadowing technicians in the field, running interviews, and translating needs into mobile‑first solutions.
• Strong understanding of agile development methodologies and experience working in an agile environment.
• Mission‑driven individuals, motivated by solving complex real‑world challenges.

• Experience with contractor, construction, or field service workflows.
• Background in mobile apps supporting field service, project management, equipment tracking, or maintenance workflows.
• Firsthand knowledge of operating or working in a mechanical, plumbing, electrical, or similar shop.
• Familiarity with Confluence, JIRA, Slack, Figma.

• A strategic thinker who thrives in a high‑growth startup environment.
• Comfortable navigating ambiguity and solving complex problems.
• A self‑starter who takes ownership and delivers results.
• Collaborative, curious, and eager to learn from others.
• A team player with integrity, grit, and a strong work ethic.

• $120k – $160k/year (LA office) salary + bonus.
• Generous equity grant—become an owner in our company!
• A comprehensive benefits package.
• Flexible paid time off.
• Work‑from‑home stipend.
• MacBook computer provided.
• Hubs in Los Angeles, Toronto, and Raleigh with hybrid work schedules and daily lunch stipends for in‑office days.
• Company events like BBQs and team‑building activities, both in‑person and virtual.
• Growth opportunities: be part of a company transforming an industry and accelerating at an extraordinary pace.

Join BuildOps, the largest commercial trade platform in the country, as we transform the multi‑billion‑dollar commercial contracting industry! We’re not just talking incremental improvements—we’re talking a full‑scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. We’re fresh off a $1 billion valuation and a $127 million Series C funding round (part of over $275 million raised to date) led by investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric. Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment fuels our aggressive growth and our commitment to equipping contractors with AI‑driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.

At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you.