Senior DevOps Engineer

Senior DevOps Engineer role at RO Writer

A market-leading developer of software products for the automotive repair industry; our RO Writer shop management system is currently deployed in over 4,000 locations throughout the United States and Canada.

Our team is a dynamic global team working on three continents supporting the RO Writer business during this exciting time as we transition to cloud and modernize our offerings.

You will work with a global team of developers to build and maintain scalable, secure, and automated infrastructure for our SaaS applications. This role is critical to ensuring the reliability and performance of our cloud-based systems and will involve close collaboration with development, QA, and product teams.

Here are some of the tools we use and experience with them will be helpful for the role: Azure cloud services, Azure SQL and Azure DevOps; PowerShell, Bash and Python; Docker or Kubernetes; DataDog or Application Insights; and Jira.

• Design, implement, and maintain CI/CD pipelines using Azure DevOps
• Manage cloud infrastructure (primarily Azure) to ensure scalability, security, and high availability
• Implement backup strategies, high availability, and disaster recovery solutions
• Automate infrastructure provisioning and configuration using Infrastructure as Code (IaC) tools
• Monitor system performance and implement alerting and logging solutions
• Collaborate with developers to optimize deployment workflows, database standards, schema design and troubleshoot issues
• Design, implement, and manage SQL Server environments (customer-facing and internal) in Azure Cloud
• Ensure compliance with security and operational standards
• Participate in agile ceremonies and contribute to sprint planning and retrospectives
• Create and maintain technical documentation and support release deployments

• You've got a degree in Computer Science, Engineering, or a related field, or equivalent experience
• 4+ years of experience in DevOps roles
• Familiarity with configuration management tools (e.g., Terraform, Ansible)
• Strong understanding of source code management technologies (GIT)
• Solid grasp of networking, security, and system administration
• Strong analytical skills and ability to understand complex systems
• Experience with Windows and Linux server environments
• Familiarity with .NET Core application deployment
• Knowledge of compliance and security frameworks (e.g., SOC 2, ISO 27001)

Make long term investments
In people, technology, and customers. What goes around comes around and when possible, we try to pay it forward.

Growth through learning
Learning is the key to success. We encourage employees to share their expertise and best practices with their peers. That way, we all grow together.

Autonomy
Our staff operate independently in a decentralized structure. Whenever possible, we provide the independence required to drive growth and success.

Trust comes first
We believe in full transparency and ongoing communication; if there is a problem, we try to work collaboratively on solutions

Applicants with disabilities who would like to require a reasonable accommodation related to any part of the application process may contact us at

#R.O. Writer