Program Assistant - Crisis Critical Care Unit 6

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Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system – a world where Mental Health is Health.

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The Acute Care Program is currently seeking a full-time, temporary (12 months) Program Assistant to work on the Crisis Critical Care Treatment Unit 6. As a member of the inter‑professional team, the Program Assistant is responsible for working with clients from diverse backgrounds. Reporting to the Manager, the successful candidate will contribute to the organization and optimal function of the unit under the direction of the clinical staff and promote maintenance of the therapeutic milieu. The Program Assistant will contribute to and participate in the assessment of designated clients and will provide direct patient care, particularly through ensuring a safe environment. This role involves incorporating principles of least restraint and spending time on the unit with clients to help minimize agitation. As part of this role you will accompany clients off site for medical clearance and for any other transfers/appointments as deemed necessary. In addition, you will be responsible for communicating both verbally and in writing behavioural observations, assessments and client’s responses to care interventions. In this role you will assume an active role in maintaining both dynamic and static security elements of the program and service. You will support a workplace that embraces diversity, encourages teamwork and complies with all applicable regulatory requirements. This position requires 12 hour shift rotation, including weekday night shifts and weekend day and night shifts, and is located at 1001 Queen Street West.

• Secondary School diploma or equivalent; preference given to candidates with 1 year of experience in a health‑care related field.
• Personal Care Worker Certificate or enrollment in pursuit of a certificate/diploma/degree in a health‑care discipline.
• CPR certification considered an asset.
• Ability to work with diverse clients and staff.
• Effective interpersonal, organisational, problem‑solving and communication skills.
• Experience in a mental‑health or addictions setting preferred.
• Bilingualism (French/English) and/or proficiency in a second language considered an asset.

CAMH is a fully affiliated teaching hospital and research institute of the University of Toronto. As a CAMH employee, you will contribute to our mission by supporting teaching, research, and clinical care across the hospital.

CAMH is dedicated to equity, diversity, and inclusion. Our commitment is to foster a workplace, teaching, and learning environment that is inclusive, respectful, and free from discrimination or harassment.

CAMH strongly encourages applications from candidates who reflect the diversity of the communities we serve, including First Nations, Métis, and Inuit Peoples; Black and other racialized communities; LGBTQ2S+ communities; women; and people with disabilities, including those with lived experience of mental health and substance use challenges.

We welcome applicants from all backgrounds. Thank you to all who apply; however, only those selected for an interview will be contacted. If you require accommodations during the application or recruitment process, please let us know.

CAMH is committed to creating an equitable and inclusive workplace that is free from any form of discrimination and harassment. We actively encourage individuals from equity‑deserving communities, including First Nations, Métis and Inuit, racialized communities, LGBTQ2S+ communities, women, and people with disabilities (including those who have experienced mental health and substance use challenges) to apply for our available positions. We appreciate the interest of all applicants and wish to ensure that all candidates have an equitable opportunity. If you require any accommodations during the interview process, please inform us. If you believe you need a reasonable accommodation to search for a job opening or to apply for a position, please contact us by emailing or calling 416‑535‑8501 x 32400. Please note that we will not respond to any calls or emails related to employment inquiries.