Case Manager

JOB REQUIREMENTS: Job Title: Case Manager Reports to: Center

Manager/Lead Position Classification: Non-exempt Office Location:

Kenosha Primary Objectives of Position: The Case Manager is responsible

for managing the enrollment and case management of eligible Justice

Involved individuals into appropriate programming for supportive

services. The Case Manager provides integrated workforce planning

services to workforce center customers, to assist them with developing,

evaluating and implementing plans to find employment referring for

co-enrollment into training programs as applicable. Essential Job

Functions: Help local businesses recruit the best applicants for their

jobs by screening and assessing candidates for technical and soft skills

to determine suitability and fit for open positions Make appropriate

connection for job seekers to open positions resulting in employment.

Additionally, connect job seekers to opportunities for training and

development and other workforce center services to increase

opportunities for employment. Identify and recruit qualified candidates

for assigned job orders. Identify job seeker barriers and refer to

appropriate resources. Provide career advisement through development of

individual employment plans, referrals to jobs, placement in

training/educations programs and job placement or advancement. Acquire

and maintain ongoing programmatic competency to ensure compliant

management of cases. Acquire and maintain knowledge of market research

tools and industry/sector trends to guide job seekers to appropriate

placement or education. Document all customer interactions through

well-written case notes. Ensure that activities and case files meet or

exceed programmatic requirements. Provide valued and timely service to

both job seekers and employers Utilize Extreme Customer Service

behaviors in all interactions with internal and external customers.

Other Job Duties: This job description is not intended to be

all-inclusive. The employee may be requested to perform other reasonable

related duties as assigned by the immediate supervisor and other

management as required. The company reserves the right to revise or

change job duties as business requirements dictate. It is also

understood that the company reserves the right to change work schedules

as required, including requiring overtime. Physical Demands/Work

Environment: Physical requirements include carrying/lifting to 5 pounds,

frequently; up to 10 pounds, regularly; and up to 25 pounds,

occasionally. Visual acuity, speech, and hearing; hand and eye

coordination and manual dexterity necessary to drive an automobile and

operate computer keyboard and basic office equipment; subject to

carrying, lifting, twisting, and reaching to perform essential job

functions. Working conditions are primarily in an office environment

with occasional travel to other locations. Required Competencies:

Extreme Customer Service focus, learning orientation, communication

proficiency, teamwork orientation, technical capacity and recruiting

experience. Qualifications: Bachelor\'s degree in social services, Human

Resources, Communications, Business, Or Equivalent Experience Required.
Experience: Minimum of two years\' experience in staffing, recruiting,

or workforce development with at least one year\'s experience working

with computer systems for data entry and data review required. Previous

Workforce Experience And/or Case Management Experience Is Preferred.
Must possess demonstrated proficiency with verbal and written

communication skills as well as demonstrated customer service skills and

computer skills, including Microsoft Office 365 and Excel.

Skills/Abilities: Knowledge of employment and recruiting practices,

ability to understand and follow program policy, knowledge of business

practices and industry sectors, ability to work effectively in a fast

paced environment, strong familiarity with regulatory entities and the r

laws and guidance that apply to job posting and recruitment, ability to

effectively read and interpret written procedures, ability to prepare

routine reports, ability to enter data into computerized system, skills

in dealing with customers using Extreme Customer Service. Additional

Requirements: Must have valid driver\'s license and adequate vehicle

insurance For more information, or to apply now, you must go to the

website below. Please DO NOT email your resume to us as we only accept

applications through our website.

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APPLICATION INSTRUCTIONS: Other: For more information, or to apply now,

you must go to the website below. Please DO NOT email your resume to us

as we only accept applications through our website.