Business Services Supervisor

Business Services Supervisor, Harvard Care Center

The Business Services Supervisor will perform and oversee the successful and timely completion of all business office functions, within the parameters established by state and federal regulation, and as necessary to achieve the financial and operational goals of the facility. The Business Services Supervisor will support an environment that promotes optimal efficiencies, staff retention and superior quality of business office employees.

• 80 hours / 2 weeks
• Monday to Friday Day Shift Hours with travel up to one day a week as needed to the Janesville location.

• Skill Nursing / Long-Term Care Setting

• Serves as a subject matter expert with regards to all aspects of skilled nursing billing processes and the respective biller roles. Maintaining an advanced knowledge of payor updates including Federal and State guidelines, department workflows and resources needed to resolve payor rejections, billing errors and troubleshoot identified denial trends to ensure clean claim rate.

• Knowledgeable with billing software MatrixCare and Epic crossed trained in multiple billing sectors (Medicare, Medicaid and Commercial ) to assist in the Epic biller work queues as needed.
• Knowledge of verifying payor sources
• Knowledge of state and federal nursing home guidelines
• Track facility census information, send census on daily basis
• Complete census, payer builds and payer verification in MatrixCare.
• Review resident accounts and aging reports on ongoing basis.
• Responsible for monthly Medicaid, Medicare, and other insurance billings along with timely follow-up with intermediaries on delinquent payments in coordination with outside billing company
• Monitor and manage the accounts receivable collection process
• Pursue past due accounts persistently and maintain proper back-up documentation.
• Obtain and submit all required documentation to bill third party payers as per program/company guidelines.
• Participate in the resident admission process by providing explanations of the facility's rates, billing cycle and