Production Manager

At TTI, people come for the opportunity and stay for the culture

Job Description:

About TTI Canada

Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee we're not just about delivering outstanding performance but also about creating exceptional development for our people. If you're passionate about building your career in a dynamic, fast-paced environment, we want to hear from you At TTI, culture drives performance, and it's at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we're a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.

With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you're starting out or bringing years of experience, we support your growth. Here, you'll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it's where careers accelerate, and potential is unlocked.

Position Description

As Production Manager, you will lead daily operations within a high-volume, service-focused Hub, ensuring efficient, safe, and high-quality production. You'll be responsible for managing throughput, quality, and team performance in a high SKU, low automation environment. This role requires strong leadership, operational discipline, and a commitment to continuous improvement. You will collaborate cross-functionally to resolve constraints, drive cost-effective solutions, and foster a culture aligned with Milwaukee Tool's core values.

What You Will Do:

• Play a key role in launching the Hub, ensuring alignment with project timelines, deliverables, and strategic goals, while coordinating closely with corporate leadership and cross-functional teams.

• On-going management of the Hub, driving operational excellence, team performance, and continuous improvement, while maintaining daily production targets.

• Drive future growth initiatives, expanding plant capabilities and workforce.

• Lead and develop the production workforce, ensuring proper day-to-day leadership and long-term team growth.

• Understand demand, capacity, and constraints to deliver required throughput and customer turn times.

• Drive production planning and reviews across daily, weekly, monthly, and annual cycles.

• Build and maintain a staffing plan with depth and cross-training to support rapid growth.

• Set, monitor, and achieve KPIs aligned with operational goals.

• Collaborate with HR and Training to hire, onboard, and upskill employees.

• Work urgently with support functions (Inventory, Engineering, Quality, HR) to resolve constraints impacting throughput, cost, or customer experience.

• Implement quality control processes to detect and prevent issues before customer delivery.

• Lead root cause analysis and corrective/preventive actions in partnership with Quality and Engineering.

• Establish robust process audits to ensure consistent task execution and compliance.

• Foster an employee-driven safety culture and integrate safety into the plant's 5S regimen.

• Balance production needs with cost-effective remediation strategies, including tool replacements.

• Identify and execute efficiency and cost-saving initiatives.

• Collaborate with internal and corporate teams to share best practices across the Service organization.

• Utilize Milwaukee Tool's operating systems (Microsoft AX and High Jump) to manage production and resolve issues.

• Maintain a clean, organized, and visually appealing facility that supports safety, productivity, and morale.

What You Will Bring:

• Bachelor's degree in Operations Management, Supply Chain, Engineering, Business, or equivalent experience.

• 5+ years of experience in production management, preferably in a service repair environment.

• 3+ years of experience leading teams. Experience in service environments and new facility startups is highly preferred.

• Proven ability to build high-performing teams and instill a strong company culture.

• Expertise in Lean/Six Sigma, inventory management, and project management.

• Proven success in maintaining throughput, quality, safety, and turn time in high SKU, high mix, low automation environments.

• Experience working cross-functionally with distributed teams and sister plants.

• Demonstrated ability to build and lead high-performing production teams.

• Strong communication skills, both written and verbal.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams).

• Frequent travel (up to 75%) during the initial training and pre-launch phase.

• Occasional travel (10–15%) post-launch, primarily domestic and short-term, including visits to other facilities, customers, and suppliers.

What You Will Get:

At TTI Canada, we're proud to offer a competitive and comprehensive rewards package that supports your health, financial well-being, and personal growth:

• 100% employer-paid health and dental coverage - for you and your family

• Competitive base salary with an above-market annual bonus

• Company-matched savings plan - we'll match your contributions up to 6% of your earnings

• $500 in flexible wellness credits - choose between a Health Care Spending Account (HCSA) or Personal Spending Account (PSA)

• Generous paid time off, including vacation, personal days, and volunteer time

• Access to virtual healthcare services - anytime, anywhere

• Exclusive employee perks - including brand discounts & preferred pricing with external vendors

• Education reimbursement program - supporting your continued learning and development

Type: Permanent, Full-Time

Salary Range: $90,000 - $105,000

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.

Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.