Technical Program Director

Title: Associate Director/Director of Technical Program Manager

Compensation Range: 200K to $280K

Location: Redwood City, CA (Hybrid)

About GreyOrange

GreyOrange is a global leader in AIdriven robotic automation software and hardware, transforming distribution and fulfillment centers worldwide. Our solutions increase productivity, empower growth and scale, mitigate labor challenges, reduce risk and time to market, and create better experiences for customers and employees. Founded in 2012, GreyOrange is headquartered in Atlanta, Georgia, with offices and partners across the Americas, Europe and Asia. For more information, visit
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Our Solutions

The GreyMatter Multiagent Orchestration (MAO) platform provides vendor agnostic fulfillment orchestration to continuously optimize performance in real time: the right order, with the right bot and agent, taking the right path and action. Currently operating more than 70 fulfillment sites across the globe (with deployments of 700+ robots at a single site), GreyMatter enables customers to decrease their fulfillment Cost Per Unit by 50%, reduce worker onboarding time by 90% and optimize peak season performance. In retail stores, our gStore end to end store execution and retail management solution supports omnichannel fulfillment, real time replenishment, intelligent workforce tasking and more. Using real time overhead RFID technology, the platform increases inventory accuracy up to 99%, doubles staff productivity, and enables an engaging, seamless in store experience.

About the Role

As Associate Director/Director of Technical Program Manager, you will be responsible for defining and driving strategic programs and technical initiatives with significant complexity and broad cross-organizational, global, or platform impact.

You will operate as the primary technical interface between multiple engineering teams, the customer, product, and solutions teams. A key part of your role is to lead the process for generating accurate project estimates and managing capacity reservations for all new customer projects. You must be an expert in orchestrating efforts across multiple engineering teams on complex SAAS products.

You are trusted to operate with complete independence, influencing organization priorities, system owners, business, and technology direction. You manage cross-functional communication to ensure all stakeholders are informed and aligned. You are adept at building consensus and are able to represent, verbally and in writing, complex decisions, tough trade-offs, and potential solutions clearly to the executive leadership team.

Skills/ Technical Requirements:

• 10-15 years of relevant work experience in technical program management and Software engineering experience.
• Fluency with Atlassian Confluence/JIRA. Experience in productization and shipping of software products
• Experience coordinating efforts to scope, schedule and deploy new features sets. Experience analyzing cost/benefit of feature selection
• Expert in Software Development Life Cycle for complex SAAS products.
• Excellent written and verbal communication skills engaging technical and non-technical stakeholders
• Strong problem solving and negotiation skills to earn trust and influence partners and teams
• Experience with Software integration with HW is preferred.
• Experience in Robotic Material Handling & Supply Chain Domain is preferred.

EEO

GreyOrange Inc. is an equal employment opportunity employer. The company's policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, veteran status, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. GreyOrange also prohibits harassment of applicants or employees based on any of these protected categories.