Case Manager

KVC Missouri – Transitional Living Program/Street Outreach 
Location: Springfield, MO
Schedule: Monday-Friday, 9:00AM-5:00PM
Salary: $42,000-$45,000 annually

About the Program

This position is split between Transitional Living Program (TLP) services and Street Outreach. The TLP part provides longer-term housing and support for homeless or unstably housed youth ages 16 to 21. Staff help participants gain independence by offering safe housing, life skills training, education and job support, health referrals, and family reunification when appropriate. The goal is to give youth the stability and resources they need to become self-sufficient and maintain long-term housing.

The Street Outreach part focuses on connecting with youth in the community, such as at schools, parks, transit centers, and drop-in centers. Staff build trust through consistent and caring interactions, provide basic supplies like food, hygiene items, and clothing, and link youth to shelters, healthcare, mental health services, and other programs. They also respond to crises, keep clear records, work with community partners, and support youth involvement in advisory boards or peer programs when appropriate.

This role balances hands-on community outreach with structured residential support, helping youth get immediate help while also building the skills and stability they need for long-term success. Staff in this position play a key role in creating safe pathways and empowering youth to reach independence.

Position Summary

This role is hands-on, relationship-focused, and impactful. You will walk alongside youth as they work toward stability — celebrating milestones, building trust, and helping them move into adulthood with confidence.

Job Duties Include:

• Conduct intake assessments to determine eligibility, risk level, and individualized service needs.
• Develop, implement, and monitor individualized case plans focused on achieving stable housing, employment, education, and self-sufficiency.
• Provide trauma-informed, strengths-based support through regular one-on-one meetings with youth.
• Support youth in developing independent living skills such as budgeting, cooking, cleaning, transportation, and time management.
• Coordinate with schools, courts, child welfare, and other service providers to ensure continuity of care.
• Support youth in locating, applying for, and maintaining safe, affordable housing upon program exit.
• Provide aftercare follow-up to monitor ongoing stability and offer continued support or referrals.

Ideal Fit:

• Collaborative
• Organized
• Patient & encouraging
• Skilled in communication + crisis de-escalation
• Passionate about youth empowerment

Why This Work Matters

This position directly impacts a young person's future — helping them build the foundation for safety, confidence, and independence. You become a trusted support in one of the most critical seasons of their life.

Education: Bachelor's degree in a behavioral science or related degree  

Licensure/Certification:  Able to obtain a class E driver's license and meet KVC Missouri's requirement for driver's insurance 

Benefits:

• Paid Time Off

Enjoy a generous amount of leave to support your work-life balance.

• Paid Parental Leave

Receive financial support during parental leave to help you spend quality time with your new family member.

• Health, Dental, Vision & Life Insurance

Comprehensive insurance coverage to keep you and your family healthy and protected.

• 403(b) with Company Match

Retirement savings plan with company contributions to help you plan for your future.

• Tuition Reimbursement

Financial assistance for continuing education and professional development.

• Professional Licensure and Certification Reimbursement

Support for obtaining and renewing professional licenses and certifications.

• Employee Assistance Program

Confidential support for personal and professional challenges, including counseling and resources.

• Wellness Benefits

Access to health screenings and mental health support to promote overall well-being.

Why KVC?

KVC is a nonprofit child placing and behavioral health agency with a long legacy of compassionately serving children and families. We are committed to providing our employees with a supportive and rewarding work environment. We also believe in the importance of work-life balance, and we offer a variety of programs and resources to help our employees achieve it (Wellbeing Committee, DEI+B Committee, Talent Development Programs, etc.).

At KVC Health Systems, our employees are our greatest asset. Based on the voice of our employees, KVC debuted with a 77 Work Wellbeing score on Indeed, a rating so high and rare that it places KVC among the top 1% of employers nationally. We are committed to providing a positive, supportive work environment where you can do your best work and love coming to work every day.