Customer Engagement Representative

Why Join Us

At eShepherd, we're transforming livestock management with smart virtual fencing technology that gives US ranchers and farmers more freedom, flexibility, and insight. Our mission is simple: make farming easier, more sustainable, and more productive - without compromise.

We're in a high-growth phase, backed by Gallagher, a global leader trusted for nearly 85 years across 100+ countries. You'll help shape the future of farming in the US, working with a passionate team and innovative technology that's making a real difference.

About the Role

Location: Remote, East Coast, United States
Salary: Competitive salary + incentives
Reports to: Regional Lead – Americas

As a Customer Engagement Representative, you'll be at the forefront of launching eShepherd across the United States. You'll connect with ranchers and farmers, champion our breakthrough virtual fencing solution, and drive adoption of technology that's changing the game for US agriculture.

What You'll Do

This is a hands-on, customer-first role at the heart of launching eShepherd across the United States. You'll tap into our CRM to uncover leads, spark conversations, and build meaningful relationships with producers who'll benefit most from our innovation.

As the face of eShepherd, you'll turn qualified leads into loyal customers - bridging cutting-edge tech with real-world impact. Your days will be filled with proactive outreach, strategic follow-ups, and conversations that inspire confidence and drive adoption.

You'll be at the forefront of customer engagement - leveraging provided leads and uncovering new ones through conversations, Gallagher's network, online research, and industry events. Using our CRM (SAP), you'll qualify prospects, build strong relationships, and guide them through the journey from first contact to signed contract.

Your day will include:

Proactive outreach and strategic follow-ups (no cold calling)

Product demos and presentations that spark interest

Leading negotiations and securing deals

Tracking performance and sharing insights with leadership

Collaboration with the US sales team and eShepherd leadership to refine sales approaches and tactics

Who Thrives Here

As part of Gallagher, we carry forward a legacy of reliability and respect for farming and ranching communities. At the same time, we operate with startup energy - agile, ambitious, and always learning.

You'll love it here if you:

Choose progress over perfection - you're comfortable shipping work that moves us forward, even if it's not flawless.

See change as fuel - you embrace ambiguity and adapt quickly because innovation happens in motion.

Get energized by growth - you want to help build something that's scaling globally and shaping the future of farming.

Stay curious and practical - you respect farming communities and want solutions that work in the real world.

Think big, act fast - you balance strategic thinking with hands-on execution and aren't afraid to roll up your sleeves.

Collaborate to solve problems -you value teamwork and keep a solutions-first mindset.

What You'll Bring

Demonstrated experience in AgTech or digital farming solutions, with a strong understanding of virtual fencing technologies.

Sales experience in a solution-focused environment.

Strong knowledge of beef cattle grazing management.

Excellent communication, relationship-building, and project management skills.

Strategic thinker with a results-driven mindset.

Ability to work independently, remotely, and occasionally travel for field days, customer visits, and industry events.

Nice to haves:

Bachelor's degree in Agriculture, Management, Marketing, or related field.

Proficiency in CRM software (SAP preferred).

Benefits We Offer

Competitive salary and performance-based incentives.

The excitement of a high-growth startup, with Gallagher's stability.

Career growth opportunities as we scale globally.

Tools and tech that make your job easier - what you need to succeed.

Supportive team culture - we value collaboration and practical problem-solving.

Comprehensive US benefits package: Medical (with pre-tax savings plans), Dental, Vision, Life, Accident & Disability Insurance, Voluntary Life & Critical Illness Insurance, Identity Theft Plan, 401K, Employee Assistance & Wellness Programs.

Don't quite tick all the boxes? We know that great talent comes in many forms. If you're excited about this role and believe you can make an impact - even if your experience doesn't tick every box - we'd love to hear from you. Your unique perspective could be exactly what we need

Love what we're building but this role isn't quite your match? Join our talent pool We're scaling fast and new opportunities are always emerging - your skills could be exactly what we need next

Want a sneak peek into our world?

Check out our story here: Introducing: eShepherd Virtual Fencing

Department

Animal Management

Role

Sales

Locations

United States of America

Employment type

Full-time

Closing Date:

11 January, 2026

CONTACT

Elysia Koretz

Talent Acquisition Advisor