General Clerk

Overview:

The Family Advocacy Program (FAP) is a community oriented social service program in Army Community Service (ACS) designed to assist the commander with services designed to meet individual and community needs. The ACS Center offers the following services:

• Emergency Services, e.g., Army Emergency Relief Employment Assistance
• Exceptional Family Member Assistance Family Advocacy Program
• Financial Planning Assistance Information, Referral, and Follow-Up
• Mobilization and Deployment Readiness Program Relocation Services
• Social Work Services

"This job is a civilian position and does not require military service (including commission and enlistment)." We are a government contractor.

SPECIAL QUALIFICATIONS:

The General Clerk III will work in support of the FAP and shall have and provide documentation of:

• A minimum of one year experience in working with a military or civilian social service agency or experience as a military Family Member.
• A minimum of two years documented experience with Microsoft Word, Power Point, and Excel
• Possess basic computer skills to be able to enter and retrieve data from management systems
• Proficiency in oral and written communication skills
• A valid unrestricted motor vehicle license
• The ability to perform all duties as assigned
• The ability to complete training as required by installation, program regulations and policies
• Knowledge of ACS programs
• : The contractor is responsible for ensuring all employees maintain current National Agency Check with Inquiries (NACI) during the execution of this contract. The NACI will be performed during employee in-processing.

Objectives:

1. Provide administrative support in delivering services to promote child and family functioning to Service Members and their families.

2. Operation of all computer programs. Design, coordinate, and collect specified risk factor data from participating agencies no later than the 10th working day of each new month.

3. Establishes and maintains files according to the Army Record Information Management System (ARIMS) containing the collected data, the computer-generated results (by units), copies of all Risk Reduction related actions and Client Tracking System.

4. Handles routine telephone calls at front desk intake area, gives out general information such as office location, class times, and office hours, and takes messages as appropriate. Ensures the front desk intake area is covered during operating hours Monday through Friday from with breaks provided for lunch and times when direct support for FAP is needed outside the office.

5. Assists the ACS FAP with preparing briefing material and scheduling command briefings.

6. Issues films and other training materials from the ACS/FAP resource library to clients.

7. Updates the list of installation commanders every quarter.

8. Creates and inputs data into the database for tracking FAP training and command briefings.

9. Collects and analyzes staff data collected in ACS/FAP needs assessment every month.

10. Prepares graphics to support the collected data.

11. Research training materials and promotion items to order and prepares purchase requests for ordering to support FAP.

12. Must be proficient using Microsoft Office 95, Microsoft Word 7.0, Excel spreadsheet 7.0,

a. and PowerPoint. Duties will include but are not limited to administration, clerical, typing letters/memorandums, filing, phone answering, and computer assistance.

1. Schedule briefings and meetings. Prepare agendas, records, and prepare minutes.

2. Provides administration, clerical, typing, filing, and computer assistance.

3. Screen and conduct intake at ACS front desk for clients. Provides FAP referrals and conducts general intake to determine if Family Advocacy Program assistance is needed.

4. Provide and aid in the coordination and administration of ACS FAP.

5. Assist in maintaining a comprehensive resource directory of military and civilian education and related support services within a forty-mile radius of the installation.

6. Assist in collecting, analyzing, and maintaining data from ACS management systems for planning and reporting purposes in accordance with governing program guidance.

7. Coordinate with Marketing for FAP flyers for special events, seminars, training, and informational brochures.

8. Assists in providing information on the Family Advocacy services and resources, class instructions briefing, and registration process.

9. Make appointments for eligible Service and Family members and provide information on necessary documents before clients' appointments.

10. Complete intake and assessments of initial service requests and document information on the intake sheet. The Contractor will input FAP client intake information into the ACS Client Tracking System (CTS)

Requirements:

• This position requires a thorough background check for security clearance and must acquire a Common Access Card (CAC) to perform this position.
• You must be a US Citizen and authorized to work in the United States to apply for this position.

*Analytic Acquisitions, LLC. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Type: Full-time

Pay: $ $24.13 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• Associate (Preferred)

Experience:

• Social work: 1 year (Preferred)
• Microsoft Word: 2 years (Required)

Work Location: In person