Enterprise Architect

Senior Staff Software Engineer / Principal Engineer / Enterprise Architect

Location:
San Antonio, TX (Remote, with occasional travel to SA)

Company:
H-E-B

Role Overview:

H-E-B is seeking an experienced
Senior Staff Software Engineer / Principal Engineer / Enterprise Architect
to provide strategic and hands-on technical leadership across multiple enterprise business domains. This role will be supporting the design, architecture, and implementation of
enterprise-wide solutions
spanning
Human Resources, Accounting/Finance, Legal, and Call Center operations
.

This individual will serve as a
trusted technical authority
, partnering closely with business and technology stakeholders to modernize platforms, unify workflows, and deliver scalable, secure, and future-ready systems. The ideal candidate brings deep enterprise architecture experience, strong systems thinking, and the ability to translate complex business requirements into well-designed technical solutions.

Key Responsibilities:

Enterprise Architecture & Technical Leadership

• Define, evolve, and enforce
  enterprise architecture standards, reference architectures, and best practices
  across HR, Finance, Legal, and Call Center systems.
• Act as a senior technical advisor, influencing architectural decisions across multiple programs and initiatives.
• Provide architectural guidance during solution design, development, and implementation phases.

Case Management & Workflow Solutions

• Architect and implement
  scalable case management platforms
  that unify workflows across business functions.
• Enable consistent intake, routing, tracking, reporting, and compliance for enterprise case-based processes.
• Drive improvements in operational efficiency, transparency, and user experience across departments.

Cross-Domain Integration

• Design and oversee
  API-driven integrations
  between enterprise platforms including HRIS, ERP, CRM, legal case tools, and contact center solutions.
• Implement integration patterns that support data consistency, fault tolerance, and long-term maintainability.
• Collaborate with platform owners to ensure interoperability and alignment with enterprise standards.

Technology Strategy & Stakeholder Partnership

• Partner with business leaders, product owners, and IT leadership to align
  technology roadmaps
  with organizational goals.
• Translate business needs into technical strategies, solution designs, and implementation plans.
• Support enterprise modernization efforts while balancing short-term delivery with long-term architectural health.

Scalability, Performance & Reliability

• Design systems for
  high availability, resilience, and horizontal scalability
  .
• Anticipate future growth and ensure architectures support evolving business demands.
• Guide performance optimization and capacity planning efforts.

Security, Risk & Compliance

• Ensure architectures meet
  security, privacy, and regulatory requirements
  across HR, financial, and legal domains.
• Incorporate secure design principles, identity management, access controls, and auditability.
• Support compliance initiatives related to SOX, GDPR, HIPAA, and other applicable frameworks.

Mentorship & Engineering Excellence

• Mentor senior and mid-level engineers, fostering a culture of technical excellence and continuous improvement.
• Promote best practices in software design, documentation, testing, and delivery.
• Lead by example through hands-on architectural design and technical problem solving.

Required Qualifications

Experience

• 10+ years of professional software engineering experience.
• 5+ years in senior-level roles such as
  Principal Engineer, Senior Staff Engineer, or Enterprise Architect
  .
• Demonstrated experience delivering enterprise-scale solutions across multiple business domains.

Technical Expertise

• Strong background in
  distributed systems
  ,
  microservices architecture
  , and
  enterprise integration patterns
  .
• Experience with cloud platforms such as
  Azure and/or Google Cloud Platform (GCP)
  .
• Proven ability to design complex, highly integrated enterprise systems.

Domain & Platform Knowledge

• Experience working with:
• HR systems
  (e.g., Workday)
• ERP / Accounting platforms
  (SAP, Oracle, PeopleSoft)
• Legal or compliance-driven systems
• Call center technologies
  (Amazon Connect, Five9)
• Case management platforms
  (ServiceNow, Salesforce Service Cloud)

Programming & Data

• Proficiency in one or more enterprise languages such as
  Java, C#, or Python
  .
• Strong understanding of
  relational and NoSQL databases
  , data modeling, and data governance.
• Experience supporting analytics, reporting, and operational insights.

Security & Compliance

• Working knowledge of enterprise security principles and regulatory frameworks including
  GDPR, SOX, HIPAA
  , and similar standards.

Communication & Influence

• Excellent written and verbal communication skills.
• Proven ability to collaborate with and influence
  senior leadership and executive stakeholders
  .
• Comfortable operating in complex, matrixed enterprise environments.

Preferred Qualifications

• Experience leading or supporting
  enterprise digital transformation initiatives
  across multiple domains.
• Exposure to or implementation of
  emerging technologies
  , including:
• AI / Machine Learning
• Robotic Process Automation (RPA)
• Workflow and business process automation
• Prior experience in large-scale retail, consumer, or regulated enterprise environments.