Data Analyst

Description
Join the Kentucky Department for Aging and Independent Living (DAIL) and help shape a future where aging and disability are met with compassion, inclusivity, and empowerment. DAIL provides programs and services that promote the dignity, wellbeing, and independence of Kentuckians, including older adults, individuals with disabilities, and their caregivers. Our mission is to ensure access to the resources needed for independent living and self-sufficiency, regardless of age or ability.

The Data Analyst, as part of the Quality Assurance and Performance Improvement Team, will manage information resources to support the department, serve as a liaison between business and program functions, and work closely with Executive Leadership.

Responsibilities And Duties

• Serve as a liaison between the department, Office of Data Analytics (ODA), and Office of Application Technology Services (OATS) for the retrieval of system information and the tracking of data trends.
• Participate in data-related task forces or committees.
• Analyze alternatives for the collection, manipulation, storage, retrieval, and dissemination of information, and develop recommendations accordingly.
• Serve as a liaison between programmatic users and technology specialists to ensure IT processes are adequate and efficient for all users, with an understanding of accessibility standards and ADA compliance.
• Research and analyze data from departmental systems to identify areas needing improvement.
• Make recommendations to management regarding the need for training based on system audit outcomes.
• Review the division's manual processes to identify areas that can be transitioned to an electronic system.
• Make formal presentations to departmental executives and other agencies within the cabinet regarding information technology resources and updates.
• Develop or enhance a data glossary for the agency and collaborate with OATS and ODA to develop and maintain data dictionaries.
• Perform other duties as assigned.

Preferred Knowledge, Skills and Abilities:

• Proficiency in managing, retrieving, and analyzing large datasets, ensuring accuracy and completeness of data.
• Strong understanding of database systems, management information systems (MIS), and how to apply these systems in a government or organizational context.
• Ability to effectively serve as a liaison between program users and IT staff, ensuring technology meets program needs and resolving technical issues.
• Strong analytical skills to assess the efficiency of current systems and processes and recommend improvements.
• Experience in coordinating projects across multiple departments or teams, managing timelines, and ensuring tasks are completed efficiently.
• Ability to handle a variety of tasks simultaneously, while adapting to shifting priorities.
• Strong interpersonal skills to work effectively with cross-functional teams, including data analysts, IT staff, and departmental leadership.
• Proficiency in Excel and Power BI, with the ability to create and manage complex spreadsheets, perform data analysis, and generate visual reports.

Minimum Requirements
EDUCATION:
Graduate of a college or university with a bachelor's degree OR a graduate of a college or university with an associate's degree in information technology (IT) or related field OR certification in an IT-related field.

EXPERIENCE, TRAINING, OR SKILLS:
Two years of professional experience in IT data analysis.

Substitute EDUCATION for EXPERIENCE:
A master's degree in computer science will substitute for one year of the required experience.

Substitute EXPERIENCE for EDUCATION:
Two years of additional related experience in IT data analysis will substitute for the education requirement.

SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.):
NONE

Working Conditions

Incumbents working in this job title typically perform duties in an office setting. May require minimal travel.