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Community Support WorkerEmpower Health Services, LLCAlbuquerque, New Mexico, United States
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Community Support Worker

Empower Health Services, LLC
  • US
    Albuquerque, New Mexico, United States
  • US
    Albuquerque, New Mexico, United States
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About

We are seeking a dedicated and compassionate Community Support Worker (CCSS Worker) to join our Mental Health & Substance Abuse Intensive Outpatient Program. The CSW provides recovery-oriented, strengths-based support to individuals living with mental health and substance use disorders. This position focuses on skill-building, community resource navigation, and supporting clients in achieving stability and independence.

Key Responsibilities

  • Deliver Comprehensive Community Support Services (CCSS) to adults enrolled in the IOP program in accordance with New Mexico BHSD and Medicaid standards.
  • Provide individualized skill-building, including coping skills, daily living activities, emotional regulation, and social skills.
  • Assist clients in accessing community resources such as housing, medical care, employment services, benefits, education, and transportation.
  • Support clients in navigating the behavioral health system and maintaining engagement in treatment.
  • Work collaboratively with therapists, care coordinators, and IOP staff to reinforce treatment goals.
  • Promote harm-reduction and relapse-prevention approaches.
  • Maintain accurate and timely documentation and progress notes that meet all CCSS and Medicaid compliance requirements.
  • Participate in team meetings, case consultations, and ongoing training.
  • Provide crisis support within the scope of CCSS and connect clients to clinical or emergency services when needed.
  • Uphold confidentiality, dignity, and ethical standards in all client interactions.

Required Qualifications

  • Current and active CCSS Certification (Community Support Worker Certification) recognized by the New Mexico Behavioral Health Services Division.
  • High school diploma or GED (higher education preferred).
  • Valid New Mexico driver's license, reliable transportation, and proof of insurance.
  • Ability to pass background checks and any state-required clearances.
  • Strong interpersonal, communication, and organizational skills.
  • Ability to work independently in community settings as well as part of a multidisciplinary team.

Job Type: Full-time

Pay: From $25.00 per hour

Expected hours: 40 per week

Work Location: In person

  • Albuquerque, New Mexico, United States

Languages

  • English
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