Merchandiser

Job Summary

The Merchandiser ensures that products are available in stores at the appropriate inventory levels at the customer locations.

Essential Job Duties

• Travels to customer site.
• Stock and replenish merchandise on sales floor
• Helps with installation of new fixtures.
• Ensure that all products are tagged properly.
• Maintain high standards of visual merchandising: ensure displays are neat, fronted, clean, and in compliance with plan-ograms or fixture layouts.
• Pulls out of date products from shelf and processes product orders.
• Cleans store racks and shelving and inspects condition of equipment.
• Maintaining stock rooms and back-of-house areas; keep workspace clean, and organized.
• Resolves problems at customer locations.
• Unloads delivery truck and ensures new product is placed in appropriate area.
• Follow FIFO procedures by placing newer inventory behind older stock, ensuring proper product rotation, and minimizing waste.
• In keeping with our value of Customer Satisfaction, this position is expected to provide high-quality customer service to our internal and external customers, vendors, and others alike.
• Adheres to company Policy and Procedures.
• Acts as a role model within and outside the company.
• Performs duties as workload necessitates.
• Maintains a positive and respectful attitude.
• Communicates regularly with supervisor and about department issues.
• Demonstrates flexible and efficient time management and ability to prioritize.
• Consistently reports to work on time, prepared to perform duties of position.
• Meets department productivity standards.
• May perform other duties as required.

Scope of Responsibility

• This job works under only general instructions and is expected to accomplish work assignments with a limited amount of supervision.

Knowledge and Skill Requirements

• Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization. Ability to read and understand English.
• Math Ability: Ability to calculate figures and amounts such as discounts, proportions, and percentages. Ability to apply concepts of basic algebra.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Computer Skills: Ability to work with basic computer skills.

Education and Experience

• High school diploma or general education degree (GED); and one to two years related experience and/or training; or equivalent combination of education and experience.

Physical Demands

• Lifting Requirements: Repeatedly lift and carry items weighing up to 50 lbs (typically boxes, product displays, or equipment) for periods of up to 2–3 hours per shift.
• Able to read and comprehend labels.
• Standing/Walking: Up to 6–8 hours per shift on sales floor or during outdoor walks.
• Bending/Reaching: Frequent (approximately 50% of shift) for stocking shelves, merchandising, or retrieving items.
• Climbing Ladders/Using Stepstools: Occasional to moderate (e.g., 10–20 times per shift) for accessing overhead shelves or signage.
• The employee is occasionally required to stoop, kneel, crouch, or crawl.
• Physically capable of unloading and stocking materials, products, and bins.
• Physical stamina and strength to perform repetitive tasks, including standing, bending, and lifting for extended periods.
• This is a physically demanding position that requires manual labor in a merchandising setting.

Work Environment

• Work is performed in a retail store environment and disruptions occur frequently.
• The noise level in the work environment is usually moderate to loud.
• Retail / outdoor / various store locations; may work in varied weather (e.g., heat, cold, rain)
• Fast-paced environment with high guest traffic.

Travel Required

• The employee may be required to travel up to 100% of the time.

• Affordable healthcare (medical/dental/vision)
• Opportunity to participate in the Health Savings