Crew Member

A Potbelly Associate's job is to provide our customers an excellent experience by providing fast, friendly and accurate service and by delivering a quality and consistent product every time, in a clean and inviting environment. They are also to display the Potbelly Values at all times.

NOTE: Please provide an overview of your background as it relates to your work history with dates worked previously and your detailed availability for the position you are applying for

Essential

• Demonstrates and reinforces Potbelly's Behaviors and Values– Integrity, Food Loving, Teamwork, Accountability, Positive Energy, Coaching, Delivering Results through Execution, Building and Inspiring Teams, Creating Potbelly "Fans"-- through all interactions.
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently per Potbelly recipe manual standards.
• Comply with health and safety standards for food, cleanliness and safety of shop.
• Maintain personal hygiene standards, including wearing clean Potbelly uniform.
• Comply with established food safety requirements and practices.
• Comply with shop security and safety standards.
• Be speedy and accurate in fulfilling orders.
• Handle raw and finished waste according to established procedures.
• Make customers really happy.
• Engage in friendly conversation with customers in line.
• Act with a sense of urgency toward all customers in the shop
• Other Key Functions
• Restock food line, chips and cooler.
• Work multiple stations (load, dress, shakes, cash, prep, front) as directed by Manager.
• Deliver catering orders as detailed in the Catering Driver and Delivery Agreement (Select crew only).
• Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash.
• Operate cash register: handle, balance and follow all cash handling procedures.
• Effectively handle customer complaints/issues.
• Take catering and delivery orders over the phone (Select crew only)

PHYSICAL FUNCTIONSEXPERIENCE, EDUCATION AND BEHAVIORS

• Ability to stand/walk a minimum of 3 hours or as needed.
• Must be able to exert well-paced and frequent mobility for periods of up to 3 hours or as needed.
• Be able to lift up to 10 pounds frequently.
• Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
• Able to work in both warm and cool environments, indoors (95%) and outdoors (5%).
• Must be able to tolerate higher levels of noise from music, customer and employee traffic.
• Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
• Must represent Potbelly Advantage and Our Values.
• Must be at least 16 years of age
• Must be friendly and customer service-oriented.
• Strong verbal communication skills.
• Must possess neat and clean hygiene.
• Ability to handle a knife confidently.
• Must be able to work in a fast-paced environment and have a sense of urgency

Job Types: Full-time, Part-time

Pay: $ $14.50 per hour

Expected hours: 20 – 30 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Apex, NC Required)

Ability to Relocate:

• Apex, NC 27523: Relocate before starting work (Preferred)

Work Location: In person