Sr. Operations Manager

Introduction
Join AIT Home Delivery, a leader in last-mile, white-glove delivery for furniture, appliances, and electronics. Be part of a dynamic team that values excellence, teamwork, and career growth. With top-tier training and advancement opportunities, AIT Home Delivery is the perfect place to build your future in logistics

We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.

Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what
our people deliver.
means when you come move the world with us

Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

Overview
The Sr. Domestic Operations Manager oversees operations within a designated region. This position will work closely with the Regional Director of Operations to develop and execute strategies that drive growth, profitability, and operational excellence. This role demands strong leadership, strategic thinking, and a focus on continuous improvement across domestic operations, ensuring customer satisfaction, compliance, and budget performance.

Responsibilities

• Strategic Leadership & Operational Management:
• Collaborate with the Regional Director of Operations to set regional and local goals aligned with the overall business plan.
• Develop and execute policies, procedures, and programs to meet organizational needs and ensure compliance with company policies, regulatory laws, and guidelines.
• Act in a support function for the fiscal performance of operations, focusing on profitability and growth goals.
• Support review of regional P&L performance and establish short-term focus area to address shortfalls.
• Drive continuous improvement initiatives within key service areas to ensure operational excellence and service profit growth.
• Business Development & Cross-Functional Collaboration:
• Support business development, sales, marketing, and new