Registration Specialist

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JOB SUMMARY

The Registration Specialist is responsible for check-in, preregistration, registration, preadmission, and admission. These functions include but are not limited to obtaining accurate and thorough demographic information, responsibility for adhering to compliance with CMS, government payors, commercial and third party payors, EMTALA, and The Joint Commission rules and regulations and ensuring compliance, requirements, benefit verification, preauthorization requirements, signatures on consent for treatment, co-pay collection and other payments on previous balances, obtaining information, pictures and signature on HIPAA forms, issuing Medicare/Tricare Important Messages and Patient Rights and Responsibilities. The Registration Specialist is goal-oriented and makes decisions based on the worth and success of each individual involved in the Revenue Cycle.

• Responsible for obtaining photo ID, insurance cards, signed forms and orders (when applicable) and scanning into the medical record at the time of registration/admission.
• Responsible for working and maintaining system work queues.
• This position will also require answering the telephone, faxing, scanning, DPM's, and various other duties assigned by the manager.
• This individual will be crossed trained with the System Scheduling, Authorization, & Referrals to assist as needed.
• Works closely with other personnel to ensure a smooth, timely flow of patients and information to maximize reimbursement for services.
• Promotes harmonious and efficient intra and inter departmental relationships and delivers quality customer service.
• Adheres to the Mission, Vision, Values and Philosophy of the department and Saint Francis Healthcare System.
• Constantly works with and maintains restricted or confidential information from many sources within the Healthcare System.
• Any and all duties as assigned by the Supervisor, Manager.

JOB DETAILS AND REQUIREMENTS

Type: Full Time (80 hours per 2 week pay period, with benefits)

Typical hours for this position: Monday-Friday 8:00am-4:30pm

Education:
High School Diploma or equivalent required

Certification & Licensures:
N/A

Experience:

• Two years of experience in a business, billing, or healthcare scheduling/registration/admissions setting preferred.

• Ability to proficiently utilize a computer and software programs is essential.

• Must maintain a professional and courteous manners in dealing with customers and staff in all manners of communication.
• Must demonstrate appropriate and timely independent judgment.

ADDITIONAL INFORMATION

Saint Francis Healthcare System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, Saint Francis Healthcare System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall,