Assistant Manager

Position Summary

As an Assistant Store Manager at Top Ten Liquors, you'll play a key role in driving sales and developing your team. You'll work alongside the Store Manager to execute store operations, coach employees to deliver exceptional service, and create a results-driven culture rooted in connection and accountability. This role is perfect for someone who thrives on hitting goals, growing others, and stepping confidently into future leadership.

We're looking for someone who embraces our core values:

• Entrepreneurial Mindset – You're curious, creative, and not afraid to challenge the status quo.
• Service – You lead with empathy and urgency, always putting people first.
• Integrity – You do the right thing, even when it's hard.
• Community – You create connections within your store, team, and neighborhood.
• Organizational Excellence – You love to streamline, improve, and find better ways to get things done.

Key Responsibilities

• Lead the Team: Foster a culture of collaboration and accountability by coaching Team Leads and Associates. Set clear expectations and celebrate wins.
• Drive Sales & Service: Champion a strong sales floor presence. Empower your team to deliver expert recommendations, promote featured products, and meet sales goals through genuine customer connections.
• Daily Operations: Support opening and closing routines, cash handling, task delegation, and shift leadership. Maintain store readiness and operational excellence.
• Customer Experience Leadership: Take ownership of elevated service moments—resolving concerns with empathy and creating a welcoming environment.
• Inventory & Merchandising: Manage deliveries, assist with inventory accuracy, and ensure merchandising supports both sales and customer flow.
• Policy & Compliance: Model and enforce compliance with all alcohol regulations, safety protocols, and company policies.
• Communication & Reporting: Keep the Store Manager and corporate team informed with daily sales data, operational updates, and customer feedback.
• Team Development: Help interview, train, and develop team members. Promote participation in professional development programs and build a pipeline of future leaders.
• Vendor & Community Relationships: Work effectively with vendors, merchandisers, and local community members to strengthen store partnerships.

Qualifications

• 2+ years of experience in the wine, beer, and/or spirits industry
• Prior retail leadership experience required
• Strong sales acumen and customer service instincts
• Experience with POS and inventory systems
• Excellent communication, interpersonal, and coaching skills
• 21+ years old (required by alcohol regulations)

Availability Requirements

· Open availability is required, including evenings, weekends, and holidays

Physical Requirements

To perform the essential functions of this job, an individual must be able to meet the following physical demands with or without reasonable accommodation:

• Standing and walking for extended periods
• Lifting/moving up to 30 pounds regularly and up to 50 pounds occasionally
• Bending, kneeling, reaching overhead and below waist level
• Using hands and fingers for handling product, using registers, and performing cleaning duties

Working Conditions

• Busy, customer-focused retail environment
• Exposure to cold environments while restocking
• Frequent multitasking and shifting priorities during peak hours
• Noise levels typical of retail stores

Why Join Us?

At Top Ten Liquors, we do more than sell great wine, beer, and spirits—we build community, connection, and careers. As Assistant Store Manager, you'll:

• Be part of a values-driven company that leads with integrity and service
• Play a vital role in helping your team grow through entrepreneurial leadership and coaching
• Join a business that values its people and invests in their success
• Enjoy opportunities to advance into store leadership and grow with us
• Great benefit package – health insurance with company contribution, dental and vision insurance, 401(k) match, long-term disability, and a contribution to short-term disability
• Earn PTO for every hour you work

Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending