Development Associate

Position Description:

The Development Associate will support the Tenement Museum's fundraising needs through data entry, reporting, gift processing, prospect research, and administrative support. Reporting to the Manager of Individual Giving, the Development Associate will work closely with the Museum's five-person Development Department to support fundraising from individual and institutional sources. The role will coordinate the daily operations of this fast-paced team including data entry, offline gift processing and acknowledgements, membership renewals, and financial reconciliation. This position will also work cross-departmentally to ensure data integrity and accurate reporting for purposes such as mailing lists for appeals, invitations, and other communications. Other duties will include: scheduling and management of departmental meetings, scheduling donor tours and meetings, completing prospect research and wealth screens, maintaining departmental files and subscriptions, tracking departmental expenses, and supporting donor events and outreach. This is a full time, onsite position.

Job Responsibilities:

Data Quality and Integrity

• Responsible for development data entry into Salesforce including all offline donations and membership payments, pledges, and requisite donor correspondence
• Work with development leadership to ensure accuracy of fundraising dashboards, reports, and lists
• Routinely monitor, clean, and maintain development data to eliminate duplicate, inconsistent, or outdated records
• Update policies, procedures, and user guides as necessary to ensure data integrity and consistency

Gift Processing, Reporting, and Lists

• Merge and send donor acknowledgment letters on a weekly basis via Apsona for Salesforce
• Support daily membership operations such as processing offline payments and coordinating monthly renewals
• Generate simple weekly, monthly, and ad hoc reports for fundraising, financial analysis, and organizational leadership
• Collaborate with Development team to create new reports and dashboards as needed
• Work with Development leadership and Finance team to complete monthly financial reconciliation
• Work with Development and Marketing teams to create segmented lists for campaigns such as year-end, Gala, and other fundraising initiatives

Prospect Research and Administrative Support

• Provide donor and member support such as reserving tickets in Ticketure, processing payments, and updating contact information
• Research prospective funders (individuals, foundations, and corporations) online and in fundraising databases
• Respond to inquiries through the Development department's email inboxes and route inquiries to appropriate staff members
• Assist with preparation of correspondence, meeting materials, special mailings (including mail merges), and reports and proposals
• Maintain digital department files
• Provide periodic support for onsite and virtual events, including annual Gala
• Willingness to support the public tour program including observing tours and having the opportunity to learn and lead tours as needed

Reports To: Manager of Individual Giving

Qualifications

• Demonstrated interest in the Museum's mission and im/migration history of New York
• 1-2 years of administrative experience (direct fundraising experience strongly preferred)
• Experience with CRMs such as Salesforce strongly preferred
• Proficiency in Microsoft Office Suite, including Outlook, Teams, Excel, and Word
• Excellent organizational, administrative, research, time management, and communication skills
• Ability to manage and prioritize multiple deadlines in a fast-paced environment while maintaining a strong attention to detail
• Ability to work independently on projects and collaborate with a team
• Must have professional communication skills and dedication to excellent customer service

Benefits

• Comprehensive Medical, Dental, Vision Insurance
• 403(B) Retirement Plan with Employer Match up to 5%
• Vacation, Sick, and Personal days
• Flexible Spending