Customer Account Coordinator

Join the California Dairies, Inc. (CDI) team, a farmer-owned cooperative dedicated to sustainably producing the highest quality dairy products while fostering a culture of innovation and collaboration. CDI products are delivered locally and around the world. CDI's Ingredients Group, with its DairyAmerica brand, supplies approximately 50 percent of all milk powder produced in the United States, exporting to over 60 countries around the globe. We market our high-quality milk powders to meet diverse domestic and export product specifications and individual country requirements.  We encourage you to be part of our team that's shaping the future of dairy, right from the heart of California

Our commitment to CDI employees: 

We believe in valuing our team with a total rewards package that goes beyond the basics. You'll find we offer competitive pay and incentive programs designed to recognize and reward your contributions. Competitive medical, dental, and vision benefits, generous paid time off, sick days & holidays, retirement plans designed to secure your future. We don't stop there. We've also cultivated a variety of valuable programs focused on your personal well-being and professional growth, ensuring you have the support you need to both inside and outside of work.

Execution of orders from inception of contracts through final product and documentation distribution. Must have the ability to get along with co-workers, management personnel, customers, vendors, and employees in accordance with the company policies and working rules while ensuring a harmonious and conducive work environment.

Essential Functions

• Review and process all new contracts.
• Create contract confirmations, Proforma invoices, or any other documents required to execute a contract.
• Process all contracts and SO's for related shipments.
• Communicate any changes to customers and appropriate parties (I.e., production, plant, sales etc.).
• Allocate product to orders.
• Review purchase orders, shipping instructions and any associated templates received from customer or sales and obtain any missing/necessary information.
• Create and process documentation for each contracted shipment (i.e., Necessary Government certificates).
• Scan, make copies and prepare courier packages to send documents to customers.
• File AES through ACE Secure Data Portal for necessary contracts (U.S. Customs and Border Protection).
• Print, sign, stamp and send out documentation to customers as necessary.
• Partner with designated team member to review drafted LC for compliance.
• Prepare documentation to LC guidelines to present to the