Sales Support Coordinator

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

The Sales Support Coordinator II is responsible for coordinating the sales, returns, and exchanges of Patterson animal health products and services. Additionally, incumbent acts as a liaison and a source of information for key stakeholders, including but not limited to customers, operations, sales, and leadership teams.

To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.

• Accurately processes returns, credits, and customer rebills

• Assists sales representatives and leadership with reporting needs

• Serves as a reliable source of information for customers and field team

• Supplements customer contact in absence of a Territory Manager

• Works in conjunction with both Operations Manager and sales management to enable strong cross-functional processes

• Prepares quotes, proposals, and ensures the full execution of contracts

• Maintains accurate customer and order logs, records, and files

• Tracks customer accounts and manages order fulfillment process

• Tracks customer rebates and requests credit on accounts or