Receptionist

McGrew Equipment Company is seeking a friendly, organized, and customer-focused Receptionist to join our team. This position plays a key role in creating a welcoming first impression for visitors, callers, and customers at one of the region's leading equipment auction companies. The Receptionist will support daily office operations, assist multiple departments, and ensure smooth communication throughout the organization. If you enjoy helping others, staying organized, and working in a fast-paced environment, this position is a great opportunity to grow with a company built on teamwork and service.

Company Description

Founded in 1999, McGrew Equipment Company is a full-service auction house specializing in construction and agricultural equipment. We host bi-weekly live and online auctions at our headquarters in Seven Valleys, Pennsylvania, serving buyers and sellers across the U.S. and internationally. Our team combines decades of experience, integrity, and innovation to deliver exceptional results for our customers.

Role Description

The Receptionist is responsible for managing front-desk operations and providing administrative support across departments. This role interacts with customers, vendors, and internal staff daily and ensures smooth communication and workflow within the office. The Receptionist will also assist with clerical tasks, mail processing, and data entry related to auction operations.

Essential Duties & Responsibilities

• Answer and direct incoming phone calls to the appropriate team members or voicemail
• Greet and assist visitors upon arrival
• Take, record, and distribute messages for staff
• Receive, sort, and distribute incoming mail
• Coordinate express mail and package deliveries (FedEx, UPS, etc.)
• Assist with ordering, receiving, stocking, and distributing office supplies
• Enter service work orders in NetSuite
• Enter parts invoices into NetSuite
• Process title changes
• Support auction-related administrative tasks
• Perform other related duties as assigned

Educational & Experience Requirements

• High school diploma or equivalent
• Experience with Microsoft Office
• Strong communication and customer service skills
• Ability to stay organized and manage multiple tasks

Essential Physical Requirements

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit, use hands to finger, handle, or feel, and reach with hands and arms. The employee must occasionally lift and/or move up to ten (10) pounds and may infrequently lift and/or move up to twenty-five (25) pounds. Specific vision abilities required include close vision, distance vision, color vision, and peripheral vision.

Equal Employment Opportunity

McGrew Management Company and its affiliates provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.