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Systems Administrator
Jardox Ltd
- Sevenoaks, England, United Kingdom
- Sevenoaks, England, United Kingdom
About
Jardox are currently recruiting a Systems Administrator to join the Jardox team in our offices in Otford, near Sevenoaks, 8am - 5pm, with an early finish of 4.30pm each day if the day's work has been completed.
At Jardox, we are the "Taste Behind the Brands." We are a ‘one stop shop’ for all savoury ingredients, specialising in stocks, gravies, curry pastes, marinades, glazes, sausage & burger seasonings and herb & spice based products.
This role is office based, with infrequent (expenses paid) travel to Somerset. There will be occasional evening and weekend work for system upgrades and patching.
*The successful candidate will on a day-to-day basis…*
* Act as the *first line of response for all IT issues* across our office and factory environments, ensuring the team receive prompt, effective support.
* Diagnose, triage and resolve technical problems quickly, escalating where required.
* Provide excellent customer service, keeping users informed and ensuring minimal disruption to daily operations.
* Maintain clear logs of issues, resolutions and recurring trends to support continual improvement.
* Provide hands-on support for our ERP system (*SAP Business One*) and help optimise its use across the business.
* Assist with the maintenance and improvement of networks, hardware, servers, user devices and core IT services.
* Work to deliver a responsive, effective support service to both office and factory teams.
* Help ensure systems remain secure through regular updates, backups, monitoring and adherence to security best practices.
* Support the management of external IT providers to ensure good service and value.
* Maintain accurate documentation of systems, processes, licences and equipment.
*Projects & Continuous Improvement*
* Support IT-related projects such as upgrades, new system rollouts and technology improvements.
* Help assess user needs and identify opportunities to streamline processes through better use of technology.
* Assist with developing reporting or data solutions that improve visibility and support operational performance.
* Explore new tools, technologies and approaches that could enhance efficiency or security.
*In this role, you’ll work with:*
* Office 365
* Windows Active Directory
* Remote Desktop Service
* SAP and SQL Server
* Veeam
* Hyper-V
* SonicWALL
*What you’ll bring:*
* Experience in an IT support role
* Exposure to ERP systems—experience with *SAP Business One* is an advantage but not essential.
* Good understanding of networks, hardware troubleshooting, servers, operating systems and cloud services.
* Awareness of cybersecurity best practices and willingness to develop further in this area.
* Ability to work in a fast-paced environment and provide calm, clear support to colleagues.
* Strong problem-solving skills, good communication, and a proactive, hands-on approach.
* Willingness to learn, take ownership and contribute to continuous improvement.
We close between Christmas and New Year and contribute to your pension at a rate of 5.5%.
Holiday allowance is 33 days per year (including bank holidays).
At Jardox your health and wellbeing are very important to us. We are very happy to share a variety of benefits with every team member. There is a free private GP service accessible 365 days a year for you and your immediate family, eight weeks of worth of bereavement counselling, expert support in relation to probate matters, and a free confidential support line that can provide immediate assistance with any financial, family, legal, or mental health concern you may have.
Here at Jardox there is a great team spirit. We work hard, and we love what we do. If this sounds like the opportunity for you, please do get in touch.
Job Types: Full-time, Permanent
Pay: From £40,000.00 per year
Benefits:
* Casual dress
* Company events
* Company pension
* Cycle to work scheme
* Free parking
* Health & wellbeing programme
* Life insurance
* On-site parking
* Profit sharing
* Sick pay
Work Location: In person
Languages
- English
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