Inside Sales Representative (81653)

Who we are:

The Gill Corporation is one of the world's largest manufacturers of honeycomb, high performance floor panels, cargo compartment liners and original equipment for passenger and freighter aircraft. The company also excels in many other types of reinforced plastics including interior sandwich panels for creating structures such as aircraft galleys and bulkheads, honeycomb core and related products.

The Gill Corporation is seeking an Inside Sales Representative (ISR) based in El Monte, CA. The ISR is responsible for driving revenue growth by managing the sales process from Lead generation to Prospect qualification, resulting in timely, accurate quotation preparation.  This role involves engaging with Prospects and Customers to gather detailed information, understand underlying needs, and provide off-the-shelf or tailored solutions that meet their technical, operational and economic requirements while generating profitable revenue growth.  This role will offer value-add offerings, assess future needs and cultivate referrals to expand multi-departmental relationships.

Reporting to the Inside Sales Manager, the ISR will perform but not be limited to the following responsibilities.

Responsibilities:

• Coordination: Act individually while coordinating with Customer Service Representatives (CSR) and/or escalate to Sales Managers (SM).
• SAP Sales Cloud CRM: Maintain accurate engagement records of Leads, Prospects, Opportunities and Quotations in SAP Sales Cloud.
• Lead to Prospect Qualification: With Marketing and independently, proactively identify and qualify Leads through research, outreach, website requests and trade show inquiries to determine fit and potential for conversion into Prospects
• Opportunity Development: Engage and assess Prospect to obtain detailed information including technical specifications, product / service requirements, application and program needs, how the product will be used, what problems are being solved, competitive activities, budget, timeline, forecast and decision-making authority to prioritize high-potential Opportunities.
• Quotation Process: Ensuring all relevant and necessary information is accurately understood before Estimating and Product configuring, liaise with Estimating, Operations Engineering, R&D, Quality, Planning and other departments as needed to validate requirements; prepare and deliver accurate Quotations on-time.
• Value-Add: Identify needs that can be satisfied by offering benefits of value-add services such as cutting, fabrication, kitting while upselling higher value solutions, cross selling additional products and Divisions.
• Negotiation: Deliver Quotations with prompt follow-up to resolve any hesitancy, to maximize capture rate and profitability while mitigating risks.